STCU: Republic Branch - Republic (WA)

Scott Zaval The personnel that work there are great. The bank policy on your bank card if it gets scanned is miserable. I stopped at six places the day after payday and both bank cards were scanned and stupid charges came up. Response at first was great. Figured everything was set. Two days later I get my LCCU card. It has been over two weeks. There policy is they investigate the charges, make a determination, order you a different card number, 7 to 10 days for the bank to get your card, then you can get your card. Banner bank I could walk in Same day and get a replacement.

Donald McClure Not very pleased, was forced to get on line, create a user name and password. I even said I would go to the office so I wouldnt have to do this. No luck.

F. Tyler Burnet Mike and Kris are wonderful, kind, communicative, and trustworthy. They have been handling my family’s funding for years now and have certainly earned my trust—while earning us great returns.

james lewis Mike and Caitlin set me up with a placer claim. The entire experience has been just what I wanted. Very honest and professional. I will recommend their services without reservation.

Jeff H Always have had friendly and efficient service. We maintain a business account. Depositing a check of couple days ago. Out of deposit slips in checkbook. My teller had a counter slip filled out while was still fumbling. And with a smile. Thanks!

Monica Lowe After realizing that a place like Fidelity was for-profit (they dont work FOR you, they work to make their own money!), I was looking for a fiduciary to manage my investments properly. Shelley was super friendly, helpful, and explained everything so I understood. In her care, mine, my husbands, and my mothers IRAs have grown substantially, even through the ups and downs of the last couple of years. Yes, a fiduciary costs more, but as a company that is legally bound to work in my best interests, I still have made more on my investments than I did in over 5 years with Fidelity. And with my mother now living off her IRA, the ability to do an automatic payment every month has been such a time and energy saver. I love the future planning, as well - now we have a clear vision of what we need to retire, and Ive even gotten informational calls when theres been upheaval in the market. Shelley and Ryan have been nothing but wonderful, and I have every confidence in them (and we arent huge investors, but I never felt like our little bit was less worthy of attention from her office. I appreciate that!)