Scott Menkal Insurance Agent - Port Angeles (WA)

LER Just a note to let you know how pleased I was with the service I received from Kim. She worked hard to thoroughly research various auto insurance options for me to find the best price match. She was knowledgeable, plesasant, and professional. I am glad I finally a good agent ( Kim ) to work with !

Alleschea George We came to Jazmin after issues with our last insurance company and she made the process with our home owners, vehicles, and business insurance a breeze. She’s quick to respond and answered any questions we had. She’s efficient and made sure we were taken care of. Highly recommend reaching out to her!

tomatosword After 8 years, thousands of dollars, and not a single claim ever. My car was broken into and a window smashed, I thought to myself "hey my insurance has a glass claim section". I was promptly advised not to make a claim under the threat of raising my monthly bill (theyve already raised it 3 times in 3 years). Do yourself a favor get cheap insurance somewhere else because paying more for better coverage just means theyll threaten to raise it if you ever need it. Even for something as small as 1 window.

d camp Wow! I have nothing but great things to say about my fantastic insurance agent Shania!! The things she had to do for my situation were unimaginable, she went well above and beyond her normal duties to get the job done, and for that I will be forever grateful! She is the most helpful person I have ever encountered! When my life was falling apart while moving across the country because of my mortgage lender, Shania was my comfort and the only person I could rely on for accurate information about my closing. She was telling me the facts days before my lender ever picked up the phone to call. With her experience and knowledge she will be able to assist anyone with any situation after deal with mine lol. She is someone I have complete faith and trust in to always do right by her clients. She helped me while I was at the lowest point in my life, she is not only the best insurance agent on the west coast, but she is genuinely a great person. I am so thankful to have met Shania and forever indebted to her for her help. She receives my highest recommendation and I look forward to continuing dealing with her and American Family. I wish them nothing but the best and continued success. Everyone that lives in Washington should be using this agency, you will not find a better one. Once again thank you so much for everything you have done for me.

Bryan R I have known Daniel for about a year, and it is readily apparent to me that he wants his clients to be educated and informed about their insurance policies. He offered to sit down and review my current insurance coverage, go over areas where my coverage may be lacking, and make suggestions on adjusting limits or particular areas of coverage. It is clear that he cares about the people he works with and isnt satisfied until their questions are answered!

chris wilson I had a question about my new home policy and my previous agent had sold his business so this was my first interaction with my new agent. They conducted a review of our home, auto and umbrella policies and helped me to understand where I could save money on the premiums by adjusting coverages/deductions that still provided ample protection for us. They noticed that we werent receiving a discount on our auto insurance since we had retired and made that adjustment to our policy as well. I feel like I better understand our coverages and we are now paying less than we would have otherwise. It was a quick, thorough and painless process.

George Hutter They are very helpful

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

HAL 9000 Thank You for all your Help. Just wish our BANK"S" were Half as Thorough. WILL,.. work with you again Soon : )

Life Wellness Chiropractic Chris and his team are amazing and very fair. He helps me with both my person and business needs and makes sure that we are covered well at a fair price and when we have had to use the insurance they delivered!