Richard Miller: Allstate Insurance - Richland (WA)

Shawnna kowalchuk Julisa Thank you so much for your patience and understanding. Your a rock star. I needed insurance so I called numerous places she gave me the best quote and when I couldnt get insurance that day she continued to reach out and help me set up my policy as soon as I was able to afford it. She was patience and kind even after stating I planned on going threw a different company. However Im glad I stuck with her instead.

Isabel Lindsey Nice customer service. Really helped me understand my insurance coverages. Will take the the time to meet in person.

Pat S. Not long ago, my wife & I were in search of a local Stanwood Farmers Insurance agency. Our search quickly ended when we stepped into the downtown office of Ms. Tory Charette & Stephanie. Both welcomed us to sit down for a chat about our insurance needs to protect our home, cars and monitor a life insurance policy. Since we just “dropped in” that afternoon, our first talk was understandably short. Before leaving, we all agreed to plan a longer visit to review and finalize the necessary documents. In every sense, Tory & Stephanie are shining five star credits to Farmers and simply make our little town a nicer place to live. Easily, we’d be happy in suggesting to family and friends that they too stop by, sit down for a few minutes and have a talk. My wife and I could not be more pleased with our decision to be with our new agents, and friends, at Farmers Insurance.

Cassandra Wood Tom went above and beyond to help me with a claim hiccup that was outside his scope. It was not his department but he helped me get things in order and set. He continued to check back in and genuinely wanted to be sure our family was in good hands and taken care of. I have been a long time client but never had the pleasure of working with Tom till this week. I would highly recommend Tom, he will show up for his clients, get answers and make sure things are done right.

JP C I met with Zane for the first time this week. He was very informative and knowledgeable. He was able to answer my questions and give advice on coverage and options. He was also very easy to talk to. I would highly recommend him

Lindsey Jeong We have been working with Marlena Close for our familys health insurance needs since about January 2023 and have had such a positive experience! This was our first time purchasing health insurance from the Marketplace and she really walked alongside us in this new and unfamiliar journey. She is always so responsive to all of our questions and I learned a lot working with her. She heard and understood our familys insurance needs well and set us up with a really great plan right from the beginning. Her communication is clear, prompt, and so helpful. We are now moving to a new state and she has been great in connecting us with new insurance resources in our new state. We wish we could take her services with us wherever we go. We highly recommend working with her!

Geoffrey Johnston Jose at Farmers is absolutely amazing. I use him for home, auto, and our business policies. His attention to detail is unmatched. He also goes above and beyond when any issues arise to make sure that youre taken care of. He even called me when hail was in the forecast to make sure I knew my cars were covered by the policy in case of any damage. Talk about service!

Heidi George After the most frustrating hold times where I thought I was losing my entire mind. I called this office out of last desperation and got through to a person who helped me find the right way to contact claims. I didn’t catch their name but they acted in kindness and generosity even though I am sure I sounded a wreck on the phone. They could have just hung up but didn’t. For that I am grateful.

Caren Sargent Very patient and communicative, couldnt have asked for a better agent to help me get a fast and efficient quote! Insurance companies can be a drag, especially over the phone...Vadim Fabyanchuk at American Family Insurance were 100 percent on my side, showing compassion and determination to help me get the quote I needed. Highly recommend Vadim Fabyanchuk and his lovely staff!