Joe Christiansen - State Farm Insurance Agent - Colville (WA)

Jonathan Ayala All I can say its amazing service! The people at this agency are kind and very supportive, they answered all of my question, explained me in details what the policy covered, and guided me through the process, not only finding the best policy but also taking care of my budget, I highly recommend them.

Carl Davis I had an accident with my Boat trailer upon retrieving my boat at the marina. I texted Andy the next morning to give me a call when he had a minute to discuss. He called me 2 minutes later and we took a look at the policy together over the phone and determined it would be covered. He filed the claim while I was on the phone with him. By the time we hung up, I recieved a text from my claims adjuster Amanda with Foremost (specialty company Farmers owns). I described what had happened and texted 5 pictures of the damage. She’d asked if I had a minute to give a statement which we completed. She let me know she would call the tow company that towed the trailer directly to pay so I didn’t need to pay out of pocket and reimburse. She also indicated she would call the shop I have a good relationship with that was doing the work to get an estimate and let me know how much coverage i had. She also said, I have never submitted a claim and have a declining deductible and it would be zero out of pocket!! She texted me daily letting me know she was waiting on the shop for an estimate who was trying to find parts. The day she got it, she opened up a portal for me to get paid directly online or they would cut a check in 3 days if that was not set up. I had the money before the work was done. The final bill had 1 more hour of labor and one extra part that was not identified in the estimate by the shop which she paid immediately upon receipt. Andy checked in with me during the process and more than exceeded my expectations. I wish I could give 10 stars and I would recommend calling him to be your advisor and manage your insurance portfolio, especially if you want a professional and have a lot of assets to cover!

Mason King Great customer service young man helped us out and did everything he could to ensure we left satisfied

Bernard Pham Progressive is the worst insurance company. Insist on having own inspection and will not accept auto body shop estimate. Progressive inspector did not show up and turned it around that I missed my appointment. So unprofessional. Sent me a link to submit photos but the Progressive app does not even recognize its own policy holder. Bad experience and dishonest adjuster Skye Morales.

Tom Boulanger Greatest place to buy insurance

Ezequiel Parra The experience was fantastic they are so helpful. The office was very nice I was able to save some money

Sheila Rowe When you go to this agency, you get Paula who is one of the most caring, conscientious, and experienced agents you will find. She has many packages to make sure you are covered and she makes sure you have the coverages you need. I have seen her go above and beyond what anyone would expect from their agent. Highly recommend giving her a call for all your insurance needs!!

Taryn Nelson I appreciate the excellent service I get with Trisha and her staff! They go above and beyond to take care of me if I ever have any questions. They schedule reviews, suggest changes that will benefit me and so much more. From personal policies to business, recreational vehicles, umbrella, you name it... their expertise has been a huge asset to me and my family for many years now. I cannot recommend Kalama Insurance enough. :)

james andrews Very good place to buy insurance friendly staff and good price for insurance