Farmers Insurance - Shappie Agency Inc - Port Angeles (WA)

jane Bell Best customer service ever !

Orlando Johnson Alec went above and beyond even getting other agents involved (Debra) to make things go faster!Top notch Service!

B & C Lynam Richard & the Staff at Farmers are Very Nice & Helpfull everytime we call! Best Insurance Company I know LOVE FARMERS!!!!!! B & C Lynam

JL U The gentleman there is very helpful and works with you to find a good deal. He was fast and answered all my confused questions regarding insurances & payments! I recommend, his front receptionist was very kind as well!

Ken Helms We started working with David as our insurance agent, and over time have expanded that relationship to cover management of our retirement account. David has always provided excellent service, solid advice, and multiple, well considered investment options to us. But more importantly, he always follows through and does exactly what he says he will, and that consistency and willingness to watch out for our interests is something we really value.

William Heelan The wonderful staff at JBR Insurance have taken great care of me since I began doing business with them. I give this agency my strongest recommendation. Their customer service is without parallel and exceeded my highest expectations. Make a smart decision and choose JBR for your insurance needs. Im no bot or marketing shill either, just a very satisfied customer.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Francisco Navarro Amanda was helpful. She explained everything clearly and removed all unnecessary coverage from my policy. I feel confident knowing Im only paying for what I need.

Debbie Piatt Nick is the greatest. He is one awesome agent and individual. He’s always there to take phone calls answer questions and walk you through your process. I would recommend him and have recommended him to numerous people they can’t go wrong with Nick

Bill J Christina was recommended to me by one of my healthcare providers, and she was wonderful. It was my first time navigating health insurance policies, and she did a wonderful job explaining the different pros and cons of the available plans. She asked good questions about my life to help me make an informed decision. Would highly recommend!