1 /5 Troy Krieger: At my condo, there has a flood a couple of floors above me that leaked into my unit. I was unaware of this and when told made my claim. This company sent an unlicensed contractor to create an estimate for the coverage. They shared that the numbers could change if I provide the reasoning. When I shared that the flooring selected was more expensive due to making alignments on the wall due to the thickness instead of buying additional materials and extra labor services by the licensed contractor I hired, they denied this and basically left me to cover the $6,000 difference out of pocket. The worse part... they shared that State Farm Insurance would cover the expenses entirely and reimburse me and still insisted that the choices made by the licensed contractor would not be covered. I hope the employees at this company and other ones experience the same consequences we do but way worse so they can understand what they have caused.