RAINIER INSURANCE INC - Puyallup (WA)

ASL Interpreter - Paula We have always had excellent customer service and our phone messages returned promptly. Weve been with this agent for 4 years. My in-laws have had insurance with them for many years and Jim has always been available to answer questions.

Linda Agnew Every interaction with Kristi and her team has always been positive and efficient. They are always quick to respond and handle everything with professionalism and kindness. I have always felt valued as a client. Look no further for exceptional service and great rates! Five stars all the way around!

Brendan Patrick Michael Wong first earned my insurance business over 10 years ago by providing useful information and insights about how I could economically and comprehensively meet my needs for home, auto, and business policies -- and it saved me a bundle at that time. I continue to shop around, but Michael has kept my business by being very accessible and continuing to offer high-value solutions.

Marj Lee Love this agency. After I had the worst agent for a year after moving to Seattle, I asked to be moved to Tonyas office. They always go above and beyond and they are the reason I dont change my insurance carrier for my car and condo.

Luba A First time working with Lana, to shop for an auto insurance, was such a great experience. Right away, she made me feel comfortable and actually listened to what I needed instead of just pushing a policy. She explained everything in simple terms—no confusing jargon—and helped me find a plan that fit my budget and gave me peace of mind. What really stood out was how cheerful and knowledgeable she was to respond when I had questions. It didn’t feel like just another transaction; it felt like she really cared to gain me as a client. Thanks Lana, getting insurance today wasn’t stressful at all—and that made all the difference.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Marques Milligan Sara McDuffee was amazing and attentive to all my questions an needs. I would highly recommend her and the McCready Agency to anyone looking for insurance and bonding. Working with Sara helped alleviate any anxiety and stress in choosing the right insurance for my trade.

Vince Cisneros Our experience with Kevin at Anderson & Black is best described as complete service. You will know your risks, options and specific details to make the best decision for you and your family. You wont get this level of service from an 800 number and the value Kevin provides is worth every cent.

Deborah lamm Dan Warnock is friendly & professional. He does a fantastic job of not only finding great insurance, he answers all questions and has your back if needed. Weve dealt with him for 30 yrs and have never ever regretted it!