Peak Credit Union - Hoquiam (WA)

5 /5 Cassandra Levering: I came in and opened a checking and savings account I really felt welcomed and had all my needs met and understood easily about my accounts.i really love the bankers u have working there,they are very curious and helpful.i will definitely recommend this bank to everyone.thank u so much and I look forward to many years of banking with you!!!

1 /5 Kaylee: I came in to get a replacement id, Michelle is who was helping me , she came in pretty harsh stating she can’t help me if I don’t have a valid id I stated that she’s helped me in the past before and was able to pull my id on file she came at me pretty harsh stating “like I stated before I can’t help if the id doesn’t match and I can’t go off of what someone else has done in the past” so if my thing is if you’re gonna do one thing one way and change it up maybe don’t come at the customer pretty harshly especially with how you worded your sentence made it seem like you can’t help me at all without a valid id you didn’t state it being on file , manage your customer service better because that left a really bad taste in my mouth don’t typically leave reviews but this one was needed. Do better Michelle.

1 /5 Cory Laughlin: Never had a problem until today. My husband is not on the account, but has been allowed to pay my truck payment for multiple months inside the Aberdeen branch. He went to pay today and it was not allowed. Told him some policy story, which is correct. Although, they set up an expectation for me as a customer and then proceeded to try to embarrass my husband in front of the lobby. I was in banking for ten years. It was was about establishing personal relationships of trust and money. I hope the staff had a good laugh with the little and only power they have. Bless them!

4 /5 Davin Watkins: Best Credit Union/Bank I have ever worked with. They have serviced almost all of our financial transactions for over a decade. Never an issue, always friendly.

5 /5 Ryan McCord: Oh my way up from Seattle to Ocean Shores and forgot to bring some cash. Stopped by here and there ATM is part of the free CUs network so no transaction fee from them or my credit union. Got to love credit unions, theyre the best!