NRG Insurance - Seattle (WA)

5 /5 Paul Brians: Terrific service after our home insurance cancelled on us after too many claims. They really know the Seattle area and can find companies that arent widely advertised but suit your needs.

1 /5 Brandi McNeil: NRG was recommended by trusted choice as a good option for me. I attempted to get in touch with their office by calling multiple times a day for three days. No one answered the phone a single time that I called. I left a voicemail and got a return call that I unfortunately missed, but when I called back, no one would pick up. Eventually, I texted the number and almost immediately got a phone call back from Ramisha. My phone call with Ramisha was pleasant enough and I was cautiously optimistic. She stated that I would get a quote by the next day. I did not get a quote by the next day and towards the end of the day I sent a text message asking when I could expect a quote. I never got a response. Two days later, I texted and stated that I rescinded my request for a quote. This is now over a week ago and I still haven’t heard anything back. Based on my experience, I would not trust NRG to help me in an urgent situation if I was making a claim. If I can’t even get them to answer the phone or provide me with a quote in a timely manner when I was OFFERING THEM BUSINESS, I have very little confidence that they would do so once I’m already a customer and they’ve already made as much money for me as they’re going to. Proceed with caution.

5 /5 saurabh chaure: Nrg is great! Lynne is awesome! She helped understand everything about the insurance, did good comparative analysis and even helped me give a better rate by avoiding unnecessary items in my coverage! the amount of personal care she has given to understand my needs, answer doubts and be available was a great experience overall!

5 /5 Amanda Daylong: Lynne has been my agent for several years, and she always provides top notch service. While insurance rates have been rising across the board, Lynne makes the effort to contact me and my husband to make sure that we have the best rate/package possible. Every time I call, she is honest and forthcoming. While it may seem that premiums with other companies and insurers are a "better deal", I have never had issues with the insurers when I need to make a claim. Lynne has also provided help to walk through the claims process when weve been in car collisions or had break-ins. Her customer service and the service of each insurer has definitely kept us from going to other brokerages or "discount" insurance companies.

5 /5 Richard Ellison: Ive been using NRG for almost 40 years for auto and home. Lynne and Trisha have consistently been great, offering suggestions, responding quickly to my inquires and requests, providing personal, quality service. I highly recommend them!