Phuong Anh Ho American Family Insurance - Kent (WA)

Melanie Himango Love this agency!! They care about their customers and want to do what is best for them! You couldnt ask for a better team. Kristen and Alex are outstanding at what they do and are more than happy to answer any questions and explain the insurance process. You HAVE TO CALL THEM to experience their greatness! You wont be sorry!

Steven Stankovic II Marshall is the best! He was very patient and cordial. One of the rare ones out there who doesn’t push like other reps. 11/10 experience with getting insurance, he will have our lifetime business and all my referrals. Heavily recommend to reach out for 5 star service!

Hector M Obregon Excellent everything

Matthew Jasperson Ive been with Sue for 7 years. When I first got my license back I couldnt find affordable rates period. Thats until I met sue. She worked diligently between each year to get the best possible coverage at an affordable price point. I cant express how much I appreciate her professionalism, product knowledge, infectious positive attitude, and over all customer service. Easy 5 stars.

Courtney Sellers This is an excellent insurance team. They take the time to go through policies, options, and really explain different scenarios. I never feel like Im being oversold and appreciate their time and attention to detail. Patrick was extremely helpful most recently with a review of our policies. Thanks!

Grace June I really like the way this agency is run. They are very much on top of knowing the ins and outs and complexities of situations that arise and are able to explain it in a way that anyone can understand. I’ve met Connor, Eric, Christian and some other staff, they’ve never been too busy to answer a question I have. I see a group of people doing their best to help everyone they can despite a difficult economy and time for the industry right now. I appreciate how family friendly they are as well. Thanks guys!

Daniel Stoner Ive been working with PLC Insurance for twenty years and they have always been providing great insurance and even better customer service. They recently reached out to me, out of the blue, with a new policy option that had more coverage and saved me almost $400 a year. I dont have time to research this stuff so its great that they are looking out for my best interests. Highly recommend them!

Chip Keen We found Sound Business Insurance after the independent broker we’d been with for 20 years failed to help us when Liberty Mutual dropped coverage for our hotel – not just ours, but all hotels. We’ve never filed a loss claim, and we’ve always made our policy payments on time. Frank Rodriquez and his team went to bat for us. Not only did they help us understand the insurance market better, they were also able to offer us an equivalent policy for a third less than what we’ve been paying Liberty Mutual. My sole regret is that we didn’t find Sound Business when they first opened in 2008.

jim c They are great calling us back on our wind damage

Gareth Pederson We got awesome help and would highly recommend for help with your insurance needs.