Phuong Anh Ho American Family Insurance - Kent (WA)

Abeli Insurance Services of Washington Inc. has been our insurance provider since moving to the area in January 2020. Our agent, Debra Haller, has handled everything, from rental to auto and now, home insurance. Her commitment to finding the right policy for our needs makes all the difference, and her support has been invaluable. Were happy with the service and highly recommend them for their reliability and dedication. Andrew & Abbey ++ Debra and her team are incredible. We recently had an unexpected billing issue. She took the time to investigate, get answers, and ensure everything was resolved quickly. I’m so grateful for her help and the peace of mind she provided. We highly recommend Insurance Services of Washington. -Andrew and Abbey

Heidi George After the most frustrating hold times where I thought I was losing my entire mind. I called this office out of last desperation and got through to a person who helped me find the right way to contact claims. I didn’t catch their name but they acted in kindness and generosity even though I am sure I sounded a wreck on the phone. They could have just hung up but didn’t. For that I am grateful.

David Pardini Great customer service!!!

Cassandra Wood Tom went above and beyond to help me with a claim hiccup that was outside his scope. It was not his department but he helped me get things in order and set. He continued to check back in and genuinely wanted to be sure our family was in good hands and taken care of. I have been a long time client but never had the pleasure of working with Tom till this week. I would highly recommend Tom, he will show up for his clients, get answers and make sure things are done right.

shuai z I had a great experience with Skyler. We spoke a few months ago, but at that time he wasn’t able to find me a good quote. Over the following months, he actively kept an eye on it, and this time he was able to offer me an excellent deal—saving me $1,200 a year.

Edward Schrowang Lisa Weaver provides excellent service. She is easy to talk to and is very knowledgeable on insurance. She was very helpful on two non-fault incidents that we had. Her assistant and she are both readily available to answer questions and to provide advice.

Shelley Smetzler Appreciate the care and detail the employees give their clients!

Shawnee Irish I had the pleasure of working with Angel! We were so happy with her assistance with switching over insurance. She was so amazing and easy to work with. We will highly highly recommend her to anyone that we know that is looking at insurance for auto!

Linda Agnew Every interaction with Kristi and her team has always been positive and efficient. They are always quick to respond and handle everything with professionalism and kindness. I have always felt valued as a client. Look no further for exceptional service and great rates! Five stars all the way around!