Farmers Insurance - Bruce Hunt - Newport (WA)

Heather Loucks Moved to Poulsbo back in July and needed new vehicle insurance. Donna at Allstate aka West Hills Insurance was so helpful and got me setup with insurance in no time at all. I would definitely recommend!

Stefan Aviles Great experience, great customer service. Cheyenne is great to work with and helped me find the best quote for my needs for both auto and renters insurance. Couldnt recommend more highly

Mike Merryman Try as I might, and tolerating as much as I could, The lack of response, Fail to return calls, Total disregard for my valuable time, I am done. Save yourself some heartache and continue shopping for insurance. The worst customer service I have ever experienced from ANY business...Period

Rannow JAR “Lilkriehteauxn” Understand, clear, patient, knowledge and able.

Morgan Styron Doesnt do car insurance

lisa m Edwards Helped me transfer my info from one state to Washington quickly and are honest and very friendly and helpful

ffp.Tatiana Olivera Ashley at Graybeal group is amazing! I called her on the last day of my coverage asking her to find me a better rate because my insurance had just gone up tremendously and she was nothing but helpful! She called me a few hours later and got my insurance rate the cheapest it has ever been with better coverage. She exceeded my expectations and I’m so happy she my agent! Thanks Ashley!!!

Scot Nicholson Hello Mr. Darrell Brayer. I wanted to take the time to say “Thank You!” to you and “Way to go!” It truly is a joy whenever I speak with anyone in your office. Your entire staff is cheerful and helpful. Each person knows their job very well. Along with the knowledgeable, professional and cheerful help, I am always continually impressed with how quickly you and your staff respond to any request I might have from time to time. Whatever my request, whether it’s an issue of some kind or just a question, your office staff always responds to my request with an immediate response and great follow up as needed until my concerns are taken care of. Congratulations again on building such a great insurance agency! I actually enjoy speaking with anyone in your office. You guys are the BEST! Thanks again, Scot Nicholson

Julie Morris In the beginning they were wonderful. East to get ahold of someone during office hours, quick to do vehicle changes. Good communication. THEN the carrier we were with quit carrying insurance in Washington. I called a month ahead of time to set up new insurance. The person answering the phone told me they were busy and were contacting customers a week or two before the actual expiration date. Well, between work and life and a vacation, I checked dates and found we had expired already. I called and go no call back that day. I procured quick insurance from another company. I called them again on my next day off. The person answering the phone sounded contrite, apologized over and over and assured me she would email me quotes and call me back when she sent them. It’s been crickets since then. They don’t even answer the phone for me now. NOT a way to run a business. Super sad because I used to recommend them to everyone I know. Now I have zero faith in the. I even sent a message through their website and have heard nothing.

Isabel Lindsey Nice customer service. Really helped me understand my insurance coverages. Will take the the time to meet in person.