Matt Sept - COUNTRY Financial Agent - Richland (WA)

Pilar Berenice Valdes Guapo Fast, friendly and efficient. I had to get a couple of unexpected procedures and the doctors made the whole process feel manageable.

Millenium Construction 1LLC Please dont go with this agent if you are looking for insurance to go somewhere else because since I got my insurance, this place hasnt answered my call for a period of 45 days so please dont use this place they never take calls from you the people work at this place not a professional service at all go somewhere else for your business if l can give-100 start l doit not recommend for your insurance just take the money and never return you calls shes not a professional agent jobbana

Courtney Sellers This is an excellent insurance team. They take the time to go through policies, options, and really explain different scenarios. I never feel like Im being oversold and appreciate their time and attention to detail. Patrick was extremely helpful most recently with a review of our policies. Thanks!

Leonardo Domínguez Not only did I get great coverage but the value I received for the price was great. The team was clear about my options and helped me make the best decision for my budget. I’m happy with the protection I have and the service I received.

Neversummer160 I have been a MetLife customer for years and have nothing but good things to say about Jeff and his team. Beyond top notch personal service they always go above and beyond when it comes to taking care of my insurance needs.

Maria *Lupita* Torres My experience here was great! Muy amable Lenny, very nice and professional. He made sure I understood everything through the whole process. Coming from someone who never asked a lot of questions I never needed to because Lenny had the answer before I could even ask the question. He’s bilingual and made me feel comfortable the whole time even if I would’ve decided to not move forward with a policy he always kept my priorities first. Highly recommend!!

Juan Manuel Sánchez Villagrán They walked me through everything step by step and answered all my follow up questions without hesitation. I felt really confident about the coverage I was getting.

Amanda Vailea Valdez Insurance Agency helped me take care of all of our commercial insurance needs quickly, efficiently, and saved us money! Richard is very communicative and informative

Cassandra Wood Tom went above and beyond to help me with a claim hiccup that was outside his scope. It was not his department but he helped me get things in order and set. He continued to check back in and genuinely wanted to be sure our family was in good hands and taken care of. I have been a long time client but never had the pleasure of working with Tom till this week. I would highly recommend Tom, he will show up for his clients, get answers and make sure things are done right.

Jenny Pebbles Jennifer Ferrell with American Family Insurance has consistently provided exceptional service to CM & M Property Management and the various COAs/HOAs we represent. Her responsiveness, attention to detail, and understanding of the unique insurance needs of community associations make her a valuable asset. We highly recommend her services! Thank you, Jennifer & Team!