5 /5 Julie Dugan: While I have been a client of Kent Christiansons office for over 25 years, I didnt really lean on that until the past few years. Ive never met Kent, Claude Bullock is the person Ive worked with through new properties, new cars, transferring my mothers account from one office to theirs, and recently buying a new house. Claudes service, his advocacy, his humor and kindness make my policy with State Farm irreplicable. That said, if Claude moved, changed offices, changed companies, I would follow Claude anywhere.
Its never the company, it is always about the individual person you work with, and for me, Claude is the person that keeps me from ever questioning my coverage with State Farm, no matter how many deals Im offered from other companies. What makes him different, actually connection and service. He makes you feel like a human being that matters first, then he helps you solve your problem. Through crisis or new polices, Claude has made the process completely manageable. While technically, when you have a claim, you file it online and the agents office is not involved. However, when you have a crisis the first thing you want is some reassurance from someone you trust. Each time we had issues, theft, damage, break ins, natural disaster, I called Claude first. Yes, I knew I needed to file through the main office, apply online for the adjuster, but I needed someone to listen, to feel like I was getting real help. And that is what Claude does that no one else ever has....first, he listens, empathizes, provides perspective...then, he walks you through the process of filing claims and making things happen. Thank you for having a person like Claude on your team.