Michaela Voeller - State Farm Insurance Agent - Chehalis (WA)

Mad Max I had AAA roadside assistance for years, but there were some things. Maybe I didn’t realize or things that changed, I now have canceled my service with them. The following are a few areas of serious concern for me. 1. They do not deliver diesel fuel, they were willing to come and told me to a fuel station within about three hours, which was unacceptable. 2. On two separate occasions, I called in for roadside assistance and they could not help me because they had no one to service that area and I was within the parameters of our contract. One of these times was in a life-threatening situation and they chose to leave me stranded. I was north of Fairbanks, Alaska near the Yukon river which normally has a fuel station at the bridge, it was closed. I did not have enough fuel to get where I was going. It was winter time at about 50° below zero, after assessing the situation, I decided to conserve the fuel that I had left And just park idling which would give me more time with the heater running. I called AAA and they would not come and get me because they said I was not out of fuel yet, I tried to explain to them the situation and they said they would not help me, they told me to drive until I ran out of fuel, then call them, yet it would take them at least four hours to get to me leaving me in a car not running in 50 below weather. This is unacceptable. They’re putting pennies in front of somebody’s life.

Timothy Heinsohn Robert has been an awesome person to work and the whole office really works together to help with your needs. 5/5 would recommend friends and family

Ken F I found John and Jeremy to be highly customer oriented. Calls or return promptly and they do their best to provide me with the best insurance for the lowest price and to make sure all my needs are met while teaching me more about insurance. One of my favorites now for my insurance

Stefanie Davis Media Chad Ward is amazing at what he does. He has always been there for us for any insurance we need. He over delivers in his care, knowledge of services and quick response time. There isnt another agent I would go to in the Tri-Cities!

Jenny Pebbles Jennifer Ferrell with American Family Insurance has consistently provided exceptional service to CM & M Property Management and the various COAs/HOAs we represent. Her responsiveness, attention to detail, and understanding of the unique insurance needs of community associations make her a valuable asset. We highly recommend her services! Thank you, Jennifer & Team!

Amber Wakefield I’ve been working with Poulsbo Junction for a couple years now for my bond and insurance. They’re incredibly professional, friendly, helpful and always available when I need them. I would absolutely recommend them!

Caren Sargent Very patient and communicative, couldnt have asked for a better agent to help me get a fast and efficient quote! Insurance companies can be a drag, especially over the phone...Vadim Fabyanchuk at American Family Insurance were 100 percent on my side, showing compassion and determination to help me get the quote I needed. Highly recommend Vadim Fabyanchuk and his lovely staff!

Jamie Zhang I recently purchased Auto and Renters insurance from Max Horizon insurance group and it was a great experience. Negar helped me initially with finding a great insurance policy that’s also the cheapest among the major insurance companies they work with. And Argam helped me finalized everything. It was a very smooth process and they answered all my questions in a timely manner. Highly recommend!

Rannow JAR “Lilkriehteauxn” Understand, clear, patient, knowledge and able.