Brian Castellanos - COUNTRY Financial District Leader - Kennewick (WA)

Neversummer160 I have been a MetLife customer for years and have nothing but good things to say about Jeff and his team. Beyond top notch personal service they always go above and beyond when it comes to taking care of my insurance needs.

Greg Johnson Savannah is always very pleasant, helpful and professional. She does a great job of taking care of any issues you may have. I recommend to give her a call of you have insurance needs.

Grace June I really like the way this agency is run. They are very much on top of knowing the ins and outs and complexities of situations that arise and are able to explain it in a way that anyone can understand. I’ve met Connor, Eric, Christian and some other staff, they’ve never been too busy to answer a question I have. I see a group of people doing their best to help everyone they can despite a difficult economy and time for the industry right now. I appreciate how family friendly they are as well. Thanks guys!

Hajia Chen Sergio Ramirez helped me with my auto insurance needs yesterday, and I was impressed. His friendly demeanor and ability to explain details clearly were remarkable, especially given his young age. What truly sets him apart is his genuine commitment to helping clients, not just completing a task. I highly recommend him for his service.

Ken Weedmark We have been with Boyd Insurance since about 2019. When it came time to cancel one policy and find another for our new home I had the pleasure of working with Tristan. He was able to find us a new policy and was great to work with. He was very knowledgeable and tended to our needs from start to finish. I would definitely recommend Tristan and Boyd Insurance for all your insurance needs.

Rosalie Van Ness Sorry for the late review. It was a great time we flew to the airport in our 182 and Teri picked us up and did our paperwork and she then took us back to the airport in Chahalis. Her dog was soo cute he really knows how to get those treats giving that sad eye look also resting his chin on the desk.

Sheila Rowe When you go to this agency, you get Paula who is one of the most caring, conscientious, and experienced agents you will find. She has many packages to make sure you are covered and she makes sure you have the coverages you need. I have seen her go above and beyond what anyone would expect from their agent. Highly recommend giving her a call for all your insurance needs!!

ethan anderson Derek Vuu was amazing to work with. When we found out we were paying double insurance on our home for the last two years he was determined to help us make things right. he stayed on the phone with us talking to safeco and their other sister company for an hour to ensure we would receive the money we lost due to safecos negligence in not cancelling our policy when we switched to all state two years ago. could not possibly recommend this agency at a higher degree of confidence that they will help you with care. 6/5 stars for going the extra mile.

Robert Butterton I have been with Jeff Read Insurance since I moved in the area 25 years ago. I have been with State Farm Insurance for 45 years. They have always been there for me. Recently I had a major situation that needed some attention from Jeff Reeds staff. Not only were they polite and professional, they provided a solution within a week and I was provided status updates along the way. It is because of moments like this, that I am happy to be with Jeff for ALL of my insurance needs. They are always there.