John Donovan - Insurance Agent - Richland (WA)

Elizabeth Valdiviezo Matthew was responsive and helpful throughout my claim. Quick reimbursements came faster than expected. This agency definitely puts clients first.

C S Awesome customer service. They go above and beyond taking time to explain everything!

christy Reggie Johnson’s office is the absolute best! I have been a client for 20 years now and wouldn’t trust anyone else with my insurance needs. Abby Williams has been so good to me and my family. She always goes above and beyond for us. She is professional, knowledgeable, and so friendly. She is always quick to respond and her expertise in the field puts me at ease. When it comes to insurance, it is really nice to know that you have someone you can trust and has your best interest at hand. Thank you Abby, Reggie, and team!!!

Shanelle Nuuanu My partner and I have been customers for 2yrs. We have never had any issues or complaints. Customer service is always quick to respond, always helpful, and gets what you need done. Shout out to Service Representative Alexa Gilleland for her hospitality, for being readily available to answer any questions, for making the process quick, easy, and pleasant. Customer satisfaction at its best. Mahalo and thank you for quickly setting up our concurrent tenancy for both apartments.

Rozanna Carosella Five stars in every category that matters! Ive trusted Brady Meyer at Peak Insurance with all my car and home insurance needs over many years. Hes saved me money, time, and headaches whenever Ive needed advice on how to handle a fender-bender or a water damage incident in my home. Its a huge relief knowing I can trust Brady to always look out for my best interests and keep me updated on important policy changes. Thank you, Mr. Meyer!

shuai z I had a great experience with Skyler. We spoke a few months ago, but at that time he wasn’t able to find me a good quote. Over the following months, he actively kept an eye on it, and this time he was able to offer me an excellent deal—saving me $1,200 a year.

Bruce Ikenberry I just got off the phone with Spencer Hawkins after thoroughly reviewing both my homeowners and auto insurance policies. He was extremely patient with all the questions I threw at him and answered every one. Spencer’s customer service skills are excellent and he is one of the nicest people you will ever deal with! He found a way for me to save money on my homeowners insurance and I truly appreciate it. Spencer is a valuable employee to have working at the Kim Assay Allstate office.

brenda richmond We have been with Country for many years. I appreciate their response time and their professionalism. I feel we are well taken care with no fuss when submitting a claim. Rates seem fairly competitive when I have shopped around. I did switch over to a different co. a while back but then came back to Country. I like having my policies under 1 co. unlike other places where you are dealing with multiple third party co.s. Especially if you have multiple cars, homes and business insurance

Michele Jones Great people and been with them for years. You are always greeted with friendly smiles and they take the time to answer all your questions and concerns. They are also pet friendly. Nice people.