Leta Hankins: Allstate Insurance - Lacey (WA)

Steve Hughes I have been with Mumma Associates for so many years Ive seen the retirement of 2 exceptional agents, and now am served by Jeff Mumma. Always 1st rate service and response. None better.

Jessie Lerma Got a quote elsewhere for insurance and it was over 1,000$. Gave UIS a called and came out there beyond happy with a monthly payment under 200$. Yessenia was quick to help and explain all my questions and she sent my insurance cards right away. 100% recommended. They are bilingual on Spanish speaking aswell

Cameron Melanson I never had car insurance before, so when I was recommended to this agency by a friend I had a lot of questions to ask. They did not hesitate to answer any questions I had about terminology, or what kind of plans I can choose from. Randi helped a ton in figuring out the best coverage for my car that I can afford. I would highly recommend them, theyve been really helpful.

Cassi Ive worked with Kevin, Penny, and Sarah over the past eight or so years, and they have all been wonderful. Ive used Allstate for car, home, and rental insurance, and feel like I am getting good coverage for reasonable prices. Honestly though, its the people that keep me with Allstate. They are always so friendly, return my calls quickly, and are sure to follow up later if needed. I feel like they actually care.

Kellie Rust Honestly the best service around. Im a Realtor and I send all my clients there and if Kim and Chad cant get them the best deal they will be upfront and let them know. I personally have 3 vehicles, a boat and my house insured through South Sound and have for 16 years! I love being able to pick up the phone or drop them an email to ask questions about my coverage or anything else and they are always quick to respond. Zero complaints!!

Michael Landry Chris has been my insurance agent for the past 3 years. He’s by far the best! If I ever need anything he’s on it. I trust him completely with our home and auto. I have 2 teenagers and about to add a 3rd. He finds the best coverage and the best savings every time. Highly recommended!

Stefan Gruber Working with Derrin and his team for the better part of a year now. Our meetings are always productive and he really knows insurance! Highly recommend!

Joshua Vick Hands down the worst insurance company I have had to deal with. One of their insureds hit our vehicle in a parking lot. There was significant damage. It is now 5 months later and I have had to fight with them about everything. I have been transferred to 6 different agents through the process. Only one of them has been helpful shout out to Patrick in Spokane Washington for being as helpful as he could be. The rest have been absolutely useless! You know who you are Benjamin, Brenda, Lamont, Megan. They dont want to help. They dont listen. They are unreasonable and there goal is to absolutely take advantage of you, and you get nothing. My car hit = nothing other than repair and loss in value My time loss and missing out on work dealing with a damaged car = nothing My fuel spent going to get estimates on repair = nothing my returning to get the repair fixed a second time = nothing my diminished value on my was $50k plus vehicle that now shows an accident on the report = nothing Me without my vehicle for weeks = nothing What you do get for no charge from this company? Rude agents check! Canned responses check! shuffling from person to person check! Loss of time check! Loss of money check! Loss of value in your vehicle check! This company does really check all the boxes. The boxes of a company that doesnt care!