NW Area Insurance, LLC - Vancouver (WA)

Kellie Rust Honestly the best service around. Im a Realtor and I send all my clients there and if Kim and Chad cant get them the best deal they will be upfront and let them know. I personally have 3 vehicles, a boat and my house insured through South Sound and have for 16 years! I love being able to pick up the phone or drop them an email to ask questions about my coverage or anything else and they are always quick to respond. Zero complaints!!

Julie Morris In the beginning they were wonderful. East to get ahold of someone during office hours, quick to do vehicle changes. Good communication. THEN the carrier we were with quit carrying insurance in Washington. I called a month ahead of time to set up new insurance. The person answering the phone told me they were busy and were contacting customers a week or two before the actual expiration date. Well, between work and life and a vacation, I checked dates and found we had expired already. I called and go no call back that day. I procured quick insurance from another company. I called them again on my next day off. The person answering the phone sounded contrite, apologized over and over and assured me she would email me quotes and call me back when she sent them. It’s been crickets since then. They don’t even answer the phone for me now. NOT a way to run a business. Super sad because I used to recommend them to everyone I know. Now I have zero faith in the. I even sent a message through their website and have heard nothing.

Steve Keller Ariel and his crew are awesome to work with!! They are detailed, informed and thorough. Any claim I have had, comes with follow up and communication until it’s closed. 12 out of 10 recommend Ariel Garza as an Agent.

David Chalk Super agent for Country Insurance. Honest, kind and hardest working agent Ive ever meet. And he has a super office assistant.

janelle Bradshaw Julie was prompt in addressing my matter and included me in the correspondence yo the correct parties to get my insurance issues resolved. Still waiting for the other party to respond, but I am confident that Julie will help expedite the process.

Leslie McIntosh Victor Kloch has been our agent for many years. We have always been able to trust Victors honesty, professionalism, expert knowledge and guidance. And Victor is the most responsive - without fail Victor responds to emails, phone calls so quickly..it is hard to keep up with him! On a personal note, Victor is such a pleasure to work with, and he makes our life much easier. You can actually hear him smile over the phone.

Valentina Vasquez Greg walked me through all my options and ensured I understood each one. He made the entire process easy and stress free. I am confident in my coverage thanks to Greg’s professionalism and expertise.

Lewis T Friendly, professional service. Provided me with an insurance quote that was significantly less expensive than I was expecting and completed the order in under 10 minutes. When I realized I had made a mistake with the policy start date and called them the next day to see if that could be changed, they handled that situation adeptly as well.

Mauricio Martinez Torres Ive been working with Esperanza for my business insurance needs, and I couldnt be more satisfied. She has been responsive, knowledgeable, and always takes the time to find me the best rates! Whether it’s updating my policy, or answering questions, Esperanza has been reliable every step of the way. Highly recommend!

Joice Ruus Great service on tenant claim that turned out not to be a tenant problem. Investigator identified the problem which resolved the issue. Although the clam was denied, the fact that Allstate went above and beyond to determine the cause of loss is indicative of their commitment to all those they insure.