Kevin Ottosen: Allstate Insurance - Cheney (WA)

Reed Leisinger This is a Top Notch firm. Tom is awesome at serving his clients with professional service and has clients best practices and interests in mind. I highly recommend his office for financial needs to everyone. He is kind, thoughtful and very knowledgeable.

Joshua Vick Hands down the worst insurance company I have had to deal with. One of their insureds hit our vehicle in a parking lot. There was significant damage. It is now 5 months later and I have had to fight with them about everything. I have been transferred to 6 different agents through the process. Only one of them has been helpful shout out to Patrick in Spokane Washington for being as helpful as he could be. The rest have been absolutely useless! You know who you are Benjamin, Brenda, Lamont, Megan. They dont want to help. They dont listen. They are unreasonable and there goal is to absolutely take advantage of you, and you get nothing. My car hit = nothing other than repair and loss in value My time loss and missing out on work dealing with a damaged car = nothing My fuel spent going to get estimates on repair = nothing my returning to get the repair fixed a second time = nothing my diminished value on my was $50k plus vehicle that now shows an accident on the report = nothing Me without my vehicle for weeks = nothing What you do get for no charge from this company? Rude agents check! Canned responses check! shuffling from person to person check! Loss of time check! Loss of money check! Loss of value in your vehicle check! This company does really check all the boxes. The boxes of a company that doesnt care!

zeltzin Guadalupe The agent was friendly and very professional. Clear communication made everything easy to follow. I’m very happy with my coverage and the service I received.

Mariah Lowells American Family Insurance is a EXCELLENT choice Ive made to care about protection of what I own. It cant get better than this. Tell you why: #1- Highly professional business people. #2-They definitely will work with you trying to make it possible so youre in good hands;)

Tim McElhinny Courtney has been fantastic. Very responsive, helped me with canceling other coverage, and made the process of changing insurance seemless. Highly recommend!

Ramon M Shelley Wingert went above and beyond! I was stuck with a problem that was way above my head. She was very helpful, very nice, and helped me solve my problem. I really appreciate the help she gave.

Heather Nicolaus Thomas Hanrahan is the insurance agent of my dreams. Working with Thomas and his team have made getting insurance feel accessible and easy to navigate - its like having a personal friend in the business. I can always call him up to ask questions and trust that he has my best interest at heart. I know that Thomas works hard to ensure that I am insured to my satisfaction at the best cost ratio and that I fully understand and approve of the options presented. Thomas and his team offer a wonderful customer service experience while prioritizing the clients wellbeing and bottomline. Its a pleasure to do business with Thomas - I whole heartedly encourage you all to run directly to his office and get the best insurance experience of your life.

mom Gerri is amazing, always helps us, even at the worst times! weve been with soleyon for quite some time, through various other agents. While Jason cant be replaced, these guys can still get the job done.

HA Pierce I have been a client of Chess Insurance for at least 10 years. I started with car insurance. I was so happy with the support I got from Vanda that I added homeowners and flood insurance. Just recently, I also added earthquake insurance. Next is insuring my husbands classic car. Vanda has been terrific. Full of helpful information and not pushy about selling more or raising our coverage. Vanda got us the rate for the classic car more than a year ago. I have been too lazy to take the required photos, but she has never once inquired about when I would get around to it. That is the kind of sales person I want.

Suzanne Taylor Bill helped my elderly parents get insurance during a very difficult time for them. He tackled a difficult scenario and handled it was respect and care. He was patient and worked hard for them. We really appreciate all he did for us. Thank you!!