JCPenney - Wenatchee (WA)

Dodo_doggy So last year I brought this cool dragon ring I had gotten online and needed it resized because I accidentally ordered the wrong size from that website. So I came here and asked them to resize it without realizing how much of a problem it might be. It turns out that I essentially gave a blacksmiths job to these jewelers, as the ring was apparently part steel instead of a light, pliable material. I was ready to take it back and get it resized elsewhere, but they insisted on finishing the job, so I let them and they actually completed it! I have the ring now, it fits my finger perfectly and I now have a deep respect for these jewelers. Thank you for resizing my ring despite the difficulties!

Denise H Home... is where the heart is!

Missy Swift We had a great experience selling bulk silver here. Mike was so knowledgeable and great to deal with! We also bought a coin we were excited to add to our collection. I feel we were dealt with in a very fair way. Will definitely go back!

Stevan Rodriguez Kevin was absolutely amazing throughout the entire process of designing a custom engagement ring for my soon-to-be fiancé. From the very beginning, he listened closely to what we were looking for and went above and beyond to make sure every detail was perfect. He made us feel comfortable, informed, and confident every step of the way. His professionalism, patience, and genuine care made this experience even more special. I can’t recommend Kevin enough—if you’re looking for someone who truly cares about getting it right, he’s the one to go to!

N C I was here to buy my first bracelet couple of months ago and DAYA helped me to build it. And today came back to return some charms because the price went down. Idk about rest of the sales associates because they were like we can’t return and didn’t seem like helpful. But the sales lead DAYA was so kind to help me. Came to return 4 charms and ended up buying more than 10 charms and a jewelry box. DAYA is always helpful and knowledgeable. I am very happy with her positive attitude and customer service. She is a kind person and wants to help her customer. Stop by this location and ask for DAYA. She is the best. She is my go to from now on. Thank you again. I really appreciate you DAYA.

Shari Layne They were very helpful also my hair perfectly done

Kent Wannamaker I just stopped in because the pin on my watch band broke at the airport as I was getting ready to come to Washington State. They were very friendly fixed it for me and sent me on my way happy.

V M Alfaro We absolutely LOVE our wedding and engagement rings! From our very first visit, we knew this was the right place for us. Vincent took the time to educate us on diamonds, showing us the differences and helping us make an informed and confident decision for the engagement ring. The team worked with a tight deadline and still delivered a beautifully crafted ring just in time for our trip. Our wedding bands were also made to perfection. We’re incredibly grateful for the outstanding craftsmanship and impeccable service — truly a wonderful experience from start to finish!

Ashley Ritch Have made a couple purchases here in the last year with Havi! My husband bought me a gorgeous necklace this year for my birthday and I also did a custom bracelet with her that was an upcycling project I wanted. It turned out so pretty and both pieces are heirlooms in my collection.

Tina Tyler Passed by this place often, finally stopped in to find a beautiful shop. I found the person behind the counter was very friendly and helpful. I will shop there again! Beautiful stones, crystals and gifts. Thank you for my new beautiful sunstone charm, I love it!