First Family Insurance Seattle - Everett (WA)

Kylee Davis Ive never had an insurance agent be so helpful, and so caring before! Ive been with allstate, farmers, progressive, and now with Safeco. Hands down the best in clark county! Cherie Walker was so helpful trying to help me figure out information about my old policy and I wasnt even a client at the time! Thanks to her, I was also able to add way MORE protection to my vehicle at the same cost I was paying with my old insurance company. Thank you for everything youve helped me with along the way, and for the gift card! -Kylee Davis

Adam Lang Kevin and his team saved our family $6,000 this year in health insurance premiums. Besides the premium savings, the policy they found has no deductible (only copays). Compare that to the $11,000 family deductible on the plan offered by my new employer (at $500 more per month), and you can see why I am proud to write this glowing, 5-star review for Kevin and Riverbend Insurance. Beyond the savings, Kevin was able to answer all of my questions and walk me through various scenarios (lots of doctor visits vs. few, specialists vs. regular visits, emergency care, etc.) in terms of plan and cost. Im the type of person who wants to understand all the details, which Im sure annoys many professionals. Kevin was incredibly patient and actually seemed happy that I wanted to have all our ducks in a row before pulling the trigger. I also had to follow up a few times after buying the policy to make sure I was clear on payment and policy number. His team answered the phone the first time I called and was able to answer my questions. Id recommend anyone who is looking for a better insurance rate to call Riverbend and let Kevin and his team do the work to find the best deal

Teisha Berger I had an amazing experience working with Jenny S. at Vern Fonk! She was incredibly helpful, professional, and quick to get me insured. Jenny made the whole process smooth and stress-free, answering all my questions and finding the best coverage for my needs. I truly appreciate her dedication and efficiency highly recommend her if youre looking for great service and fast results!

Cheryl Malinski Dorian is outstanding. Our condos were one of the many whos insurances companies dropped them. A friend of mine recommended Dorian to assist our HOA. Dorian hit the ground running to assist us with finding a policy. I am so thankful for her help, kindness and professionism. I would highly recommend her you will not be disappointed. Thank you again Dorian for all your help.

Sabrina Bromley We appreciated Joels kindness during a very stressful time. He took the time to listen to us and was very helpful. We highly recommend him.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Terry Dickenson Direct and to the point. Saved me a ton of money on the bundle. Elizabeth K should be given an award for best employee.

Brandon Na Ive known this agent for 35 years and hes always been loyal, generous and does his best to take care of his clients and friends. I was happy to hear he would become an agent because I knew he would try to do business in a way anyone would want to be taken care of. Hes hired an amazing team of friendly associates who do their best to take care of everyone like family. Reach out to him or his impressive team if you need insurance -- he and his team will tell you the truth and do his best to get you what you want.

Jamie Zhang I recently purchased Auto and Renters insurance from Max Horizon insurance group and it was a great experience. Negar helped me initially with finding a great insurance policy that’s also the cheapest among the major insurance companies they work with. And Argam helped me finalized everything. It was a very smooth process and they answered all my questions in a timely manner. Highly recommend!