Erica Ortiz Insurance - Pasco (WA)

Linda Pike I have been with the same insurance company for years. I do not like change at all. Their prices went up way too much for no reason. I worked with Payton and she was so helpful. She answered all of my questions very professionally. Multiple phone calls and emails later, I made the switch to State Farm. She was able to cut my bill in half. I was shocked. Thank you. I truly appreciate how patient you were with me.

David Chichester I am very pleased to write a positive review about my experience with the State Farm office located in East Bremerton. The staff which includes Mackenzie and Marinda are very friendly and professional. They gave me an immediate feeling that I was part of their family. I never have had that experience with other insurance companies. Their personal touch makes them far above any insurance company I have had before. Thank you ladies - job well done.

Kaitlyn Hinners Hollie is the best person to go to, she works her hardest to find the best deal for you and makes sure you always have what you need. She is the kindest person I know!! I went to her and a month later I got into a accident by hitting a deer, I was able to call Hollie and she answered my phone call right away, and got my claim started while we were still on the phone, I’ve never know any other insurance agent be that fast! She is always on top of everything and reponds super fast to any message she receives. I love working with Hollie and will never go to anyone else!

Gary Ingram Its always a pleasure to work with Erica Johnson! She patiently and thoroughly researches and explains policy changes and updates while prioritizing the customers best interests.

Garry Stokes My customer service representative did a out standing job. She answered all my questions, she explained everything to me and she was very professional. Thank you so much!

B1ACK RAV3N TJ is great!! He helped me get house insurance in a timely manner and I needed it the next day before I moved in. Very nice people and I highly recommend them for the great level of service that they provide!!

Dave Corey Lamaar is super helpful he goes above and beyond to accommodate people’s needs. Awesome experience

Becky Skaggs Darren is a lifelong Bellingham resident and understands the local market and his customer needs. He is great to work with and provides outstanding service. Appreciate his honesty. Highly recommend!

Endia Baublits There is no place like the Shappie Agency. The owners and the workers are genuine and you can tell they truly care about you! Where else are you going to find that?