1 /5 Madrid Darrin “Doughboyfresh”: Where do I start... I purchased business insurance from Gus because he was my neighbor and he was in the right place at the right time. Unfortunately when I needed to make a claim for theft at my grocery store, theft was not covered. I paid for insurance through this agency for 3 plus years and slept well thinking if anything bad happens I know I have Gus and Farmers, but like a bad dream I was never covered. I ended up paying $3000 out of pocket to pay for broken windows. We moved on from Gus because we were informed they would not insure us with our current layout of the store. Later Gus told me that farmers charged me a cancellation fee even though he clearly said Farmers would not insure me anymore. I did not pay because Farmers would not insure me anyways. Gus threatened to send a $43 fee to collections and It would hurt my "credit", I told him go ahead you hurt me enough whats one more thing. We could not recover financially from the theft and closed our doors forever. I recommend finding better insurance representatives because I was fooled.
