Pickett Insurance Agency - Vancouver (WA)

Christopher Phillipson Katie Kelly took over for Carol Flores with whom we had had a decades long relationship. We met Katie and Kaiser today, and they teamed to checked in on our current coverage. We appreciated their consult, the result of which had us make updates that ultimately saved us on premium for home and car insurance coverage within our existing umbrella policy, and increased our life insurance coverage for the phase of life we are in. We had a positive experience. This is a competent team that has your best interests in mind.

Mary Tbach I moved from TN to WA. I had to find an All-State agent. There were a few. So I reviewed the agents personal social media to compare their not at work activities. I chose Steve Crapson. At his office, he signed me up, explained WA laws that are different than TN and called my previous agent to fix something per the TN record. I was widowed only a few months before my cross country move. I was not enjoying all the things, that I had to do . Agent Steve Crapson made me smile and was so professional and nice. He went above and beyond to ensure transfer from previous state. I insured my auto and RV. I like to complement great customer service. Steve Crapson Allstate Agent was the best experience of all the different types of business, I had to conduct after the death of my husband. Part of my All-State app password contains the phrase "Steve is the man" I have also been assisted by Rose at the office. She is great .

Zanthe Justin did an incredible job transferring 6 policies to a new State for us. He was superior in communicating the details of the new policies and always upbeat. He also returned phone calls and answered questions promptly. Fantastic service start to finish.

Sara Tellez Sophia was kind and attentive. She helped me with my paperwork and answered all my questions with patience. Truly a pleasure to work with.

Krista Lien Working with Karmin and Tracy is always easy! They are super helpful and pleasant! Making changes and/or additions is simple, fast, and the premiums are very manageable. Thank you!

Pilar Berenice Valdes Guapo Fast, friendly and efficient. I had to get a couple of unexpected procedures and the doctors made the whole process feel manageable.

Martin Coleman Ive been a customer since they started business. Amanda has always been very helpful and quick to respond to any questions or needs Ive had. I send all of my associates to her for specific coverage required by the business were in. I can highly recommend Spokane Valley Insurance.

Joel Behnke TJ and his team are always on top of everything when I call. Got the best coverage for my wife and I. We have a Kia and they were still able to find a good deal for home and auto even though a lot of insurance companies don’t cover Kia anymore.