ENSURUS AGENCY - Port Orchard (WA)

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

heather park Best agency I have ever worked with! Excellent service and personable. Paravene offers a variety of services and competitive options. Top notch coverage at reasonable prices. Aimee and Ryan.l have provided us peace of mind with our coverage and I would high recommend.

Skye T Not only is country financial a great company to work with, Joseph is also friendly and helpful . Highly recommend

Jared Premier Construction Services Jeff and his team have helped me a ton over the years. Whether its with my home, auto or my business they have exceeded my expectations.

Sheila Rowe When you go to this agency, you get Paula who is one of the most caring, conscientious, and experienced agents you will find. She has many packages to make sure you are covered and she makes sure you have the coverages you need. I have seen her go above and beyond what anyone would expect from their agent. Highly recommend giving her a call for all your insurance needs!!

Raven Koelling Highly recommend Farmers Insurance!!! Madison and her team have taken very good care of us and went to every full extent to get us a great rate! Very professional, very helpful, very knowledgeable!

Mark Milan Ken and Carrie are awesome and have access to the best national insurance and investment companies with a personal and local touch.

Russ Fedor Excellent Customer Service! Alina G was very friendly and extremely helpful. She definitely knows what shes talking about and she does her job well! She helped me save money on my home and auto insurance! Definitely recommend for anyone looking for great customer service to check this place out!

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