Duane Lovell - State Farm Insurance Agent - Montesano (WA)

Mike Renner We have been dealing with AMR insurance since we moved to Tacoma in 1998, they had our Auto and Homeowners. We moved to California in 2010 and AMR insurance still has our insurance for our home in Tacoma that is a rental. They were always quick to respond, very nice, very professional and easy to work with. Through the years we have also referred family and friends to them and we say they are people that can be totally trusted.

Hals Trustworthy company for financial planning and life insurance.

Patrick Patterson Spencer was extremely helpful & professional. He met my expectations, addressed all my issues, and did a great job explaining processes. It was a great experience.

Julie Morris In the beginning they were wonderful. East to get ahold of someone during office hours, quick to do vehicle changes. Good communication. THEN the carrier we were with quit carrying insurance in Washington. I called a month ahead of time to set up new insurance. The person answering the phone told me they were busy and were contacting customers a week or two before the actual expiration date. Well, between work and life and a vacation, I checked dates and found we had expired already. I called and go no call back that day. I procured quick insurance from another company. I called them again on my next day off. The person answering the phone sounded contrite, apologized over and over and assured me she would email me quotes and call me back when she sent them. It’s been crickets since then. They don’t even answer the phone for me now. NOT a way to run a business. Super sad because I used to recommend them to everyone I know. Now I have zero faith in the. I even sent a message through their website and have heard nothing.

Christine “Hello” Nancy is amazing and super efficient. Was able to get my car insurance instantly as I was in a time crunch. She’s really good at responding (most times almost instantly). Thanks so much

JoAnne Hanses Rob Tee made the process of getting business insurance very seamless and easy. He is extremely professional and is always looking out for his customers best interest. I would recommend Rob to any of my family and friends.

Sam Vader They are truly a poster child for excellence in customer service. Even after I switched to another insurance company last year for better rates, Marta-Karin Bolling agency went out of their way to help me with an issue. Their team has always been prompt, professional, and incredibly helpful. That kind of dedication is rare—and greatly appreciated.

David Millet Chriss, is awesome. Very helpful. Knows her stuff.

Pam Rich Amanda Shimizu is a wonderful agent.

Mikel Perez I had an amazing experience working with Luis for my home insurance! When I bought my house, he made the whole process seamless—super quick results and way more affordable than I expected. He even combined my home and auto insurance, which saved me time and money. Luis was professional, efficient, and genuinely helpful every step of the way. I highly recommend him if you’re looking for someone who truly has your back!