COUNTRY Financial - Adam Hoover - Kennewick (WA)

B1ACK RAV3N TJ is great!! He helped me get house insurance in a timely manner and I needed it the next day before I moved in. Very nice people and I highly recommend them for the great level of service that they provide!!

Fleano Belleau Allstate’s home and auto bundling is a competitive price when we looked for the perfect price quote. They keep us informed on new issues and when using the app, we saved over $420.00 in two years for safe driving. They care about their relationship with us and reach out often as to even email a best wishes on your birthday. GREAT doing business with Casey Wessell out of Longview,WA. ✅

Sabrina Bromley We appreciated Joels kindness during a very stressful time. He took the time to listen to us and was very helpful. We highly recommend him.

Georgia Pilkington Always great service when I need help. Very helpful and finding good deals on our insurance and walking us through the process. Is give her 10 stars if they had them.

Maria *Lupita* Torres My experience here was great! Muy amable Lenny, very nice and professional. He made sure I understood everything through the whole process. Coming from someone who never asked a lot of questions I never needed to because Lenny had the answer before I could even ask the question. He’s bilingual and made me feel comfortable the whole time even if I would’ve decided to not move forward with a policy he always kept my priorities first. Highly recommend!!

Cristofer Muñoz From start to finish, they were friendly and professional. I learned so many useful tips during our conversation. It’s nice to work with people who genuinely care about your well being.

April Anderson My husband and I recently swapped insurance companies, joining Creek, so we havent been with them very long yet but so far have been very impressed with there customer service! Every time I have had to be on the phone with them, I have had no issues and everyone has been so friendly and helpful!

Carl Davis I had an accident with my Boat trailer upon retrieving my boat at the marina. I texted Andy the next morning to give me a call when he had a minute to discuss. He called me 2 minutes later and we took a look at the policy together over the phone and determined it would be covered. He filed the claim while I was on the phone with him. By the time we hung up, I recieved a text from my claims adjuster Amanda with Foremost (specialty company Farmers owns). I described what had happened and texted 5 pictures of the damage. She’d asked if I had a minute to give a statement which we completed. She let me know she would call the tow company that towed the trailer directly to pay so I didn’t need to pay out of pocket and reimburse. She also indicated she would call the shop I have a good relationship with that was doing the work to get an estimate and let me know how much coverage i had. She also said, I have never submitted a claim and have a declining deductible and it would be zero out of pocket!! She texted me daily letting me know she was waiting on the shop for an estimate who was trying to find parts. The day she got it, she opened up a portal for me to get paid directly online or they would cut a check in 3 days if that was not set up. I had the money before the work was done. The final bill had 1 more hour of labor and one extra part that was not identified in the estimate by the shop which she paid immediately upon receipt. Andy checked in with me during the process and more than exceeded my expectations. I wish I could give 10 stars and I would recommend calling him to be your advisor and manage your insurance portfolio, especially if you want a professional and have a lot of assets to cover!

Ladd Butler Good rates great staff! Very knowledgeable about all your insurance needs.

travis westman Ruben goes way above and beyond! He is always there in a moments notice helping me succeed with my new business venture. Thank you Ruben for what you do! World class service is hard to find, however; Ruben gives that kind of service!