5 /5 Annette Nelson: Ive been working with Michelle for the past 8 years and shes amazing! She has always been willing to work through any insurance-related questions whether about home, auto, or business; from what-ifs to we-wants she has always been willing to explore options and patient enough to explain them. Everyone else at the agency I have talked to has been pleasant and helpful too, and overall we have been happy with Farmers.