Al Moreno Jr - COUNTRY Financial Representative - Richland (WA)

Mark Milan Ken and Carrie are awesome and have access to the best national insurance and investment companies with a personal and local touch.

Philip Brick Thanks to this Allstate office for providing truly excellent service! This past year, I made an insurance claim for my car. The response was great: they got right on my claim and did so with friendliness and efficiency. Thanks to Desirae for this! Then this year, Brandon Dudder helped me navigate a problem with my homeowners insurance with friendly patience and useful advice. Thanks to him, all is now well! I cant recommend this office highly enough: although they are on the other side of that State, they seem like they are right next door. When I call they know who I am and return my calls promptly. I am 65 and have worked with many insurance companies over the years. THIS Allstate office is by far the best I have ever worked with! If something goes wrong, it so reassuring that they are committed to helping me work things out. After all, thats what insurance is for! Highly recommended!

Maria Fernanda Guzman Avila I needed help finding an insurance plan that would cover my specific needs and the team here was more than happy to help. They answered all my questions and made sure I understood everything before making a decision.

Mad Max I had AAA roadside assistance for years, but there were some things. Maybe I didn’t realize or things that changed, I now have canceled my service with them. The following are a few areas of serious concern for me. 1. They do not deliver diesel fuel, they were willing to come and told me to a fuel station within about three hours, which was unacceptable. 2. On two separate occasions, I called in for roadside assistance and they could not help me because they had no one to service that area and I was within the parameters of our contract. One of these times was in a life-threatening situation and they chose to leave me stranded. I was north of Fairbanks, Alaska near the Yukon river which normally has a fuel station at the bridge, it was closed. I did not have enough fuel to get where I was going. It was winter time at about 50° below zero, after assessing the situation, I decided to conserve the fuel that I had left And just park idling which would give me more time with the heater running. I called AAA and they would not come and get me because they said I was not out of fuel yet, I tried to explain to them the situation and they said they would not help me, they told me to drive until I ran out of fuel, then call them, yet it would take them at least four hours to get to me leaving me in a car not running in 50 below weather. This is unacceptable. They’re putting pennies in front of somebody’s life.

Anton I was recommended to Ms Melinda after gathering quotes from many other agencies. She answered first call and gave me a quote that superseded all others. I highly recommend her with your insurance needs as she is a true professional with quotes that won’t break the bank!

Donna Johnson Allstate always answers my calls and solves my problems. I May be paying a bit more but having a local office to communicate with is worth every penny. Staff in Port Angeles is competent and knowledgeable, friendly and nice. I wouldnt trade them for any phone or computer-only company. We have several cars, RV and our home under the Allstate umbrella. We are very satisfied.

Miranda Martin Sam Higgins State Farm insurance company has been our insurance for a few years and they are always so kind and friendly. They also support my childrens school during their fundraising efforts. Sams office has truly been a blessing to the south hill community.

Chastity Leszczynski Buck & Affiliates is awesome! My agent Teresa Glock is always quick to respond and very informative. When my renewal came up Teresa took the time to price matched me to make sure I was getting the best rate without me even having to ask! If youre looking for a new agent who is knowledgeable, caring, and there when you need it go see Teresa at Buck & Affiliates!

Rannow JAR “Lilkriehteauxn” Understand, clear, patient, knowledge and able.

Bentley Dempster I have been with Kevin Wasson American Family Insurance for almost 13 years. Always great service, I never have had to wait on hold for my call to be connected, I get to speak with a real human, who speaks my first language intelligibly, (I speak English, Im not sure if they have any multi-lingual capacity for service, but I would not be surprised if they at least have someone who can speak Spanish fluently, because there are many Latina people in this area). Great business, no bad or unsatisfying experiences. Highly recommended.