Thompson Insurance Agency - Seattle (WA)

Roberta Spiro We have used Pollock Insurance for our homeowners and auto insurance for many years. Every time I call or email them with a question or issue (like making a claim), they respond right away and are extremely helpful. I am very pleased with the outstanding customer service that they provide and I highly recommend them.

Patrick Mulcahey After years of disappointments — agents impossible to contact, brokers misrepresenting insurers, companies that would take my money but not take a phone call, costs jumping sky-high without any claims or any explanation — I think I finally have the policy we need at a cost that makes sense. Thaddeus at FloodSmart accomplished that for me in two days. Two days.

Joel Rojas I recently worked with Jessica to get insurance, and she was great. She took the time to understand my needs and found me the most affordable coverage. Her friendly approach made the whole process much easier.

Carmela Alvarado Hernández I never thought buying insurance could be so easy. They simplified the process and helped me choose a policy that actually made sense. I appreciate their transparency and patience.

Nick Domine I can’t recommend Ryan enough! His integrity and genuine commitment to finding the best solutions for my needs, rather than his own, truly sets him apart. He takes the time to understand your situation and works hard to ensure you’re well-covered. Recently, I had to file a claim, and Ryan was incredibly helpful throughout the entire process. He was responsive, walking me through every step, answering all my questions, and ensuring I felt supported during a stressful time. Thanks to his quick turnaround and guidance, the claim was resolved much faster than I expected. If you’re looking for someone Ryan is the one to call. You’ll be in great hands!

Amy W Janna at Hart has been terrific: thorough, timely, and genuinely concerned about getting us the best coverage for a fair price. She was very responsive to the many questions I asked and patient when I was slow in getting back to her. I’m very happy with the products we purchased and the service we received.

LUIS LEGASPI Sarai has been my agent for the last 4 years. I can’t express enough on how much I appreciate the quality of service she provides. Her team is also amazing. Eunice is also very responsive and a true professional. If you are looking for an honest, transparent and responsive agent who knows her insurance, Sarai is. Highly recommended!

B-sauce HR Great insurance agent. He has already been there for me when I need him the most. Like when I’ve been pulled over and couldn’t find my proof of insurance. He emailed it to me on the spot so I was able to avoid a ticket. Also provided the list competitive insurance policy I could find ( and I shop around a LOT) . I really can’t say enough … you all are missing out of your not working with Taylor.

Chris Coutant Ken and his team are extremely easy to work with! They pay extra attention to details and make sure that you will get exactly what you need! 5/5 stars every time!