IIG Auto Insurance - Moses Lake (WA)

Kristian Suson Curran is a great agent. His team is very helpful!

Jennifer Chen I had a great experience working with Yumeng on getting auto and home insurance. She is very responsive and willing to work with you to get the best rates possible. Highly recommended to give them a try!

Anthony Anderson Called for a quote over a week ago, never heard back. I used to work here I guess there customer service has gone down hill. Thats a shame.

music music These guys a gals are amazing helpful all the way through conducted business with polite service and with up most respect. Eli and his team helped me out a lot. Shane went over everything all the details with me in depth. Great guy! Thank you!

Lisa Franke The Hartford is the worst experience I have ever had with a business. They put so little effort into my case and didnt talk to my doctors, strung me along for literally months while I had no income, and continued to deny me coverage for pathetic reasons that were at odds with everything my medical team said. I had even jumped through all of their hoops. They told me things and then claimed they never said them. Id leave voicemails they seemingly didnt listen to. I got bounced between probably three different agents. Honestly, dealing with the Hartford was probably the worst part of HAVING CANCER. DO NOT USE THE HARTFORD. NO MATTER WHAT. ITS NOT WORTH IT. Now I just hope I dont end up losing my house. Thanks, guys.

LER Just a note to let you know how pleased I was with the service I received from Kim. She worked hard to thoroughly research various auto insurance options for me to find the best price match. She was knowledgeable, plesasant, and professional. I am glad I finally a good agent ( Kim ) to work with !

Jacob Leeper Duncan and associates has been very prompt and responsive to my insurance needs over the years that Ive used them. Its been good to deal with the same agent for years as well. I highly recommend them to anyone in need of insurance.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Andrew Ilamu Dominique is so easy to work with. She is super supportive and helps me understand everything. The staff at the White Center office are excellent at customer service and seems like they truly take pride in what they do. Definitely recommend you check them out.