Zales Outlet - Austin (TX)

Y55 Q Terrible experience. I bought a bracelet for my son’s birthday. I went back the next day because it was too long. They wanted me to pay $70 to shorten it! I asked for my money back and they said they couldn’t. They told me I could trade it for something the same value. I got a different and shorter bracelet for a lower value, and they kept the rest. Highly recommended you go somewhere else.

Elizabeth Ashley Buck MJ was so caring and sweet to me today. I have never had anyone care for my jewelry as much as I do. She inspected my bracelet for the charms to make sure they were placed properly on my bracelet correctly, and found that my clasp was wrong and ordered it to be corrected when my new charm was placed. I have never had this done to my bracelet before. MJ then helped me with an exchange of my anklet, and painstakingly counted each little heart to ensure my charms were replaced perfectly spaced, and perfectly positioned; counting 20 of them between each charm. Then ordered each of them to be placed on my anklet with the correct silver smaller pieces so they look and feel better. The original silver connectors were the large ones intended for the bracelets. In all my years of purchasing jewelry from James Avery, I have NEVER encountered this level of customer service. Correction, never in my life, have I been treated so nice. Turned my day around in an instant. This will be my store now and forever.

Donna Nelson Purses, hats, scarves, shoes, belts, luggage and clothes. Every color of the rainbow. Oh, did I mention jewelry! All reasonably priced!

Morgan Byers There are not enough words that could describe our entire experience at Acori! My (now) husband and I moved to Texas from Florida just a couple of years back. After our incredible & beautiful engagement, we quickly began discussing the steps towards designing my wedding band. After not much time, and consideration of the blessing of pieces we were given by family, there was no question; my band was going to be a culmination of family heirloom diamonds. Not being familiar to the area as new residents, we did an indepth amount of research online. It didn’t take long to realize Acori was the place to go. From the moment I walked into Acori, Lulu was the perfect representative; not only of the company, but of who I would need to help create & assemble my perfect wedding band. Lulu took my/our vision and brought it to life. Lulu provided incredible communication, impeccable energy and compassion towards our vision, and overall customer service that exemplifies passion for the jewelry industry and the love and stories that come from it. We are forever grateful for the beautiful piece that I’ll be blessed enough to wear for life, but equally grateful for Lulu and Acori for making this all a reality.

Dylan Pelaez Thank you Ami for making my dream purchase come true. Ami is great and passionate about her job. I’ve come to this location multiple times to browse and Ami has always been helpful and attentive. I’ve been on the hunt for a gold chain for roughly 7 years and i’ve never really been able to snag a good deal or had jewelers actually put in the effort to finding me a piece of my liking and affordable. Ami has always worked with me each visit to find something i want to take home and love FOREVER. She always tells me never settle and that advice led me to the piece i have today. Thank you once again Ami. Chido also is great and came into the sale to help me get an even better deal that provided the protection plan and i’m so thankful he went out his way to make that happen. Thank you also Natalie for the information provided about the warranty’s one time replacement if a piece is damaged beyond repair. Will be back here to shop for all my jewelry needs. Whoever the owner of this establishment is you hit the jackpot with these 3 amazing Jewelers.

breezydnayP Staff is always super helpful and willing to talk. Beautiful products. We love coming even when its just to look. We frequent both the one on western and the one in T-anchor flea market.

Vanessa Mata Experience was very pleasant and welcoming. Was first greeted with a hello walking in and then was politely approached to see if i needed any help. girls working were very helpful and friendly!

josh shirley Definitely a top shop. We order my wedding ring and she had it customized to the T. She even cleaned my fiancé’s ring pro Bono. Mrs.Dana has a great personality and really takes pride in making the special day special. Mrs. Dana is a real jeweler!! Hard to find In our area.