Western Finance - Marshall (TX)

Branden Leal Javan was amazing! He helped us in this process and we became first time home buyer thanks to him!!

John C I am closing my account with Momentum Bank. It started when I wanted to help my brother-in-law cash his stimulus check. At first, they said they would do it, if I deposited the check into my account and the funds would be available at a later date. Fine, no problem. Then, they say no, they cant do it since my brother-in-law is not on my account. Then she says very rudely: "Take it to Wal-mart, they do that kind of thing". I had 10 times the amount of the check in my account at the time! I guess they really did not want my business that bad. I went to my other bank across town and they gladly cashed the check. Goodbye Momentum Bank.

Brandy Fay Irwin Good place

Fiend MDK Extremely friendly staff! Very helpful. I recommend them! Definitely a good loan place.

Annissa Peavy They had noone with credentials to work at 3 pm shift change but found someone to take over within about 15 minutes. Meanwhile manager had me go through customer service. Was thankful it all worked out! Thanks Walmart

Dana Gonzalez I have had an absolute horrible experience with Transamerica after the passing of my mom. My other siblings got their check but I did not so I contacted them. At that time I was told that all of my paperwork was in good order and I would receive a check in 5-7 days. It’s been a month and nothing. I have called numerous times and get a song and dance. Customer service really cannot tell you anything except what’s in their computer. They told me a processing team was reviewing my case and that someone would call me in two days. No one called then I called again. I was told someone would call me in two hours no one called I’ve held for supervisors. They never get on the phone. I’ve been told supervisors will call me. No one ever calls me. I just get a run around all the time and all of us has beneficiaries. Get the same thing with 10% tax worth health yet it’s one lie after another and still no check and no one will call me to tell me what’s happening today they said that the taxes were being calculated which is not true. We all get the same thing and they’ve already gotten their check. It’s a horrible experience after the passing of my mom. The customer service is absolutely horrible and I would never recommend Transamerica to anyone. My dad would be so upset if you were alive today don’t buy anything from them. Your descendants will not be treated kindly.

John Zometa Wendy & Marisol were absolutely helpful and made the loan process smooth and understandable with no issues will definitely recommend Mariner Finance to many more colleagues!