Water & Ivy- Fine Jewelry & Custom Design - El Paso (TX)

5 /5 Aaron Tovar: Water & Ivy Fine Jewelry is a small store but has so much to offer. Here, you will find custom-made, one-of-a-kind, beautiful jewelry at very affordable and reasonable prices. The Water & Ivy Fine Jewelry staff and jewelers are friendly and helpful. They are capable and willing to make your special piece of jewelry sparkle and shine.

5 /5 Nicole Moates: I brought in my Grandma’s ring to have it split into two for me and my sister. Amazing work and they really understood what I was asking for and how important it was. Am definitely coming back.

5 /5 Nancy Tovar: Dee and Francine are amazing jewelers. They have repaired our jewelry, created original designs for us, and have appraised pieces we own.

1 /5 Olivia Castillo: If I could give negative zeros this business would get a hundred zeros. They ruined my ring. I was having a tiny diamond replaced and inquired if it was possible to size up if possible. They explained it may not be possible without compromising the ring and I said if it wasn’t possible no big deal I was more concerned with getting diamond out in. When I went to pick up my ring was stretched out into an oval and the bands of diamond were messed up and moving?!?! When I took it back as my fiancé had picked up they said they would “attempt” to fix but after that it was my problem. Well it was even worse the second time as on of the bands was broken. To begin I would NEVER have gone here. But my five talked about how great they were and that the girl had worked under Mr. Sheldon. If you know what Sheldon’s was you would understand how insulting this would have been for him. We were customers of Sheldon’s for decades and worked with Mr. Sheldon on several occasions. This disgusting job is unacceptable. To add insult to injury, my fiancé returned to this shoddy hole shortly after the ring disaster and took one of my bracelets to be fixed and I hit the roof and demanded he go back immediately and get my bracelet back. He did and thankfully they hadn’t touched it/destroyed another piece. I will never take any piece of jewelry to them. Not even some 2$ bubble gum prize. The thought of having taken one of my $60k+ pieces gives me anxiety and so thankful I started with a lesser value piece but it is still infuriating. Please go anywhere but here!! I recently relocated to El Paso from Beverly Hills and unfortunately don’t have my usual jewelers and Sheldon’s as well as Lacy’s are gone but I did have luck with Deutsche & Deutsche. First picture shows how they made the ring not round. It’s called a ring but it’s no longer round. Last picture shows the break. I hate even looking at it because it just makes me so upset. They literally ruined my ring.

5 /5 Adrianna Saenz: I’ve gotten mine and my mom’s ring cleaned and couldn’t believe how fast and clean they came back, just like new. We unexpectedly treated ourselves with these gorgeous earrings we couldn’t resist. I was grateful to find out the owner makes it a point to make sure all the jewelry has been examined by herself 2 or 3 times before it goes to her customers. Each and every one. Customer service is sublime, along with the creative types of services and jewelry offered.