Tiffany & Co. - Austin (TX)

5 /5 lo cogburn: I recently had the pleasure of visiting the Tiffany & Co. store at The Domain in Austin, and I must say, it was an exceptional experience! My family and I walked in with a clear idea of what we were looking for, but as we don’t live near a Tiffany’s, I had spent a significant amount of time online shopping. I knew I needed to see the items in person before making a purchase. From the moment we entered the store, we were greeted with kindness and warmth. Associate Amy was absolutely wonderful! She took the time to thoroughly go over everything with both me and my child, making sure we felt comfortable and informed about our choices. Her patience and attention to detail were truly beyond expectations. Amy’s knowledge of the products and her genuine enthusiasm made our visit not just a shopping trip but a memorable experience. It’s not often you find such exceptional customer service that goes above and beyond, especially in a luxury retail setting. I left the store feeling confident in my purchase, and I can’t wait to return for any future jewelry needs. Thank you, Amy, and the entire team at Tiffany & Co. for making our day so special! Highly recommend visiting this location if you’re in the area.

1 /5 Phoebe Moore: Honestly would leave zero stars if I could. I came in to buy the Large Link Earrings as a nice gift for myself. The only person who spoke to me was the doorman it was very disappointing. As the store was not super busy and someone walked right by me not saying anything. This is not the first time this has happened to me. I’ve noticed that how I am treated is based on how I am dressed and that’s very disappointing as a mom of two under two sometime I’m just rolling out of the house.

1 /5 ANK: This is not a negative review against the store- but the quality of the brand. I was given a bracelet by my baby for my 1st Mothers Day. This bracelet had a spring-ring clasp that failed to stay on-twice. The first time my bracelet fell off, luckily it was found. I then took it to the Tiffanys Domain store and sent it off to New York location to be repaired. After it was "repaired" it fell off again and is lost forever. The quality of a clasp on such an expensive bracelet baffles me! I will never buy a Tiffany product again. So disappointed.

5 /5 Whitney Doyle: Elaine was a delight to work with. She assisted me over the phone and had my gift purchase ready when I visited the boutique. She was kind enough to follow up with a personalised thank you message remembering the details of my visit. I work in retail, I always appreciate top notch service and Elaine deserves the recognition!

1 /5 Yavonca Henry: I went in today to have three pieces cleaned. I was told it would be 60.00 to clean. I said when did you begin to charge , March 2025. Now I have been in the store since March to get my jewelry cleaned. I asked her to check when I was last in there she said in 2024. I said thats when I purchased my bracelet. I said check the last time I was in here for cleaning. Her rude prejudice self turned around and said it doesnt matter it will be 20.00. I took my jewelry and left because I am not giving you 60.00 when you told me you offered lifetime cleaning. Tiffany you just lost my business and that woman was rude.