Susies Jewelry and Watch Repair - Pasadena (TX)

Andrew Bhatia This store not only impressed me but also had a caring owner and extraordinary sales staff. They were exceptionally friendly and helpful, exuding a genuine and warm demeanor that made me feel welcome and as though I were an integral part of their community. It is refreshing to encounter establishments that genuinely care and provide such exceptional service. Lady named Lyn was exceptional upon my entrance, but Krista who assisted me was simply awesome y’all I would’ve given them 10 stars for especially where the area where their Showroom is located, other STORES nearby certainly have their noses high up in the air, but not this place. So impressed. Thank you both. I totally recommend them.

victoria mccarty Wonderful work! I needed the bands on this fixed and welded together. In and out in 45 minutes! And SUPER reasonably priced. Only $60 and polished my ring for free. Will definitely be back for any jewelry repair. 10/10 recommend.

JoAnn Stringer I have bought several pieces from Connie for myself or as gifts. Her jewelry is one if a kind, artistic and very affordable. She will made you a custom piece, and even restyle or repair jewelry you already own. I’m excited to have a Zerenity original!

Valori Nikolas Viger First timer coming in and WOW! I was greeted by a lady; Carina who knows all the ins and outs when it comes to jewelry! She was incredibly kind and honestly educated me quite a bit! I told her I was new to the area and was excited to have found my new jewelry spot/ jewelry lady!! I cant wait to go back in and see her! She was absolutely excellent and the jewelry is nice too!

Rachael Freeman Cory is amazing! What a beautiful soul!! She will help you with anything you want and will leave a lasting impact on you! Go see her!!!!.......

Trí Lê One of the best jewelry stores in DFW area. The staffs are extremely friendly and helpful. Their products are always trendy, high quality. When it comes to pricing, it’s totally reasonable.

SaraE78 DallasTX I took my engagement ring in for repair and sizing. My ring came back looking brand new, cleaned and polished! I am very pleased with their work and the prices are reasonable as well. Ill be back to buy some jewelry soon!

Laura V When my fiance and I were looking at engagement rings (this is a LONG overdue post and I hope they will forgive me), our family jeweler was out of what we were both wanting to spend. After hours of research online and calling jewelers (I didnt want the center stone to be a diamond, and apparently thats harder to cater to), I found Brett. Not only does he work in precious stones and metals, he also works very heavily with semiprecious stones. He called me when stones were in for me to look through and see what I liked. He was insanely customer-oriented despite the lower price tag of the purchase. I love the work he did and I absolutely ADORE my ring. We are having him do my wedding band to match, and we have trusted him (without fail) to fix heirloom jewelry. Thank you for taking the time to walk us through such an important and meaningful purchase. Thank you for making all of your customers feel welcomed regardless of what theyre buying. In this day and age, that kind of customer service is rare. I truly thank you for working with us and our budget! We will definitely keep coming back, and I highly recommend such a lovely small business.