State Farm Insurance Agent - Waco (TX)

Zuniga Ana Brenda was very helpful she explained with great detail my policy and is super friendly and nice and very pretty loved her personality

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

John Process was quick and easy. Sara done an awesome job for me and my family.

Ann T Working with the Ohana team has been the kind of experience everyone should hope to have when looking for a P&C insurance provider. Knowledgeable, responsive, communicative - Ohana has made shopping for commerical insurance for my auto & business stress-free and enlightening. Dont be afraid to ask all the questions and share the details - youre in good hands w the Ohana team, who work w you like youre family :) Thank you!

Ceirra Geiser Worst insurance company that I’ve ever had wish I could give them 0 stars scammers

Gerald Rodriguez Anybody needing Insurance call Julio. Hell get you what you need.

Teresa Ashworth They gave me a quote for my car and rental insurance and it was quite better than what I was paying with another company! Thanks

Emmy D The best auto insurance company I have ever dealt with. My son recently had an accident & TFB gave us a more than fair value for the totalled vehicle. Everything was taken care of in less than a week. I wasnt expecting such a pleasant experience. Their rates & service cannot be beat.