Smart Pawn & Jewelry - San Marcos (TX)

5 /5 J Dios: We were in the area and decided to stop. From the moment we walked in we were greeted, everyone was nice. They had a nice selection. Maria ended up helping me and she was super helpful and patient. Great customer service. Got myself a nice watch for a great price.

5 /5 Trick r Treat: They made everything so easy, and even made me feel better when I was visibly upset about having to sell some things. Im so sorry I didnt get names, but the blonde woman behind the counter was so incredibly friendly and awesome. So was the man, everyone was. Will definitely be returning!!

3 /5 Samantha Duarte: I had an overall decent experience at this pawn shop. Kyle was incredibly helpful and friendly, making the process smooth and easy. However, I found my interaction with Maria to be less pleasant. She seemed a bit unapproachable and could improve on her customer service skills. Overall, if you visit, Id recommend working with Kyle for a more positive experience.

1 /5 M Rob: Management pay attention here. I came to your shop at end of day in need of 1000 dollars. I was looking to pawn all of these items, storage included, and a pistol for 1k. I had to borderline beg for an appraisal, and from the first item being appraised your employee made it clear that they had no interest in appraising these items. At that point I kindly asked if I should return tomorrow because it was late and I understand that. The employee then said no let’s get you a quote and started with the first item. The Gearwrench 120xp 1/2 digi tourque wrench pictured and stated, and I quote, “This item is $60 dollars brand new on eBay.” I immediately responded by saying I am no longer interested in having your store give me a legitimate appraisal, thanks. Do you mind if I browse your store while all my stuff is in the corner here? She told me no that I need to pack all my things up immediately and that the store is closing soon. I’m just a blue collar worker looking to catch up on my mortgage, and every single item would have come out of pawn. I hate to admit it, but I personally feel like your store has kicked me while I’m down, and I want the management to understand that this was a disrespectful exchange, even after I offered to come at another time. Please reach out to me if this isn’t how you actually do business, and I will gladly have a conversation with you.

1 /5 Rick Sabree: I walked in with a pair of AirPod Pro 2 Lightnings. Kyle told me they were knock offs. I told him to check the serial number and he refused. Then proceeded to offer me $10 for them. Dont go here unless you want an insanely low ball offer. You are better off selling on Facebook or literally anywhere else.