1 /5 M Rob: Management pay attention here. I came to your shop at end of day in need of 1000 dollars. I was looking to pawn all of these items, storage included, and a pistol for 1k. I had to borderline beg for an appraisal, and from the first item being appraised your employee made it clear that they had no interest in appraising these items. At that point I kindly asked if I should return tomorrow because it was late and I understand that. The employee then said no let’s get you a quote and started with the first item. The Gearwrench 120xp 1/2 digi tourque wrench pictured and stated, and I quote, “This item is $60 dollars brand new on eBay.” I immediately responded by saying I am no longer interested in having your store give me a legitimate appraisal, thanks. Do you mind if I browse your store while all my stuff is in the corner here? She told me no that I need to pack all my things up immediately and that the store is closing soon. I’m just a blue collar worker looking to catch up on my mortgage, and every single item would have come out of pawn. I hate to admit it, but I personally feel like your store has kicked me while I’m down, and I want the management to understand that this was a disrespectful exchange, even after I offered to come at another time. Please reach out to me if this isn’t how you actually do business, and I will gladly have a conversation with you.
