Valley Jewelers - Plano (TX)

5 /5 Devlina Ghosh: Was looking to buy a new watch and the owner was very helpful and informative. He went over the watch with me and helped me make my decision. He was very patient while I was unable to make up my mind. Also, true to his word. He told me that it would come within a day and it was delivered on time. Definitely happy with the service and Ill be back!

5 /5 Sarah L: Mr. Sheikh was so helpful when my fiance and I walked in looking for wedding band for him. He took the time to show us a few options without being pushy or showing us the most expensive item. We got something simple cause thats what my fiance wanted and we got a great price for it. Mr Sheikh made sure my fiance liked the style and measured his finger to make sure he got the best fit. The ring he picked wasnt in stock for size but he we were able to come back the next day to pick up. Thank you for making the process so easy!

5 /5 TBIYTC: Recently, while on vacation, my wifes diamond engagement ring was accidentally crushed by our hotel safe. She was concerned that it was not salvageable, so she took it to Valley Jewelers at Willow Bend Mall. The jewelers were able to straighten the prong settings, and reset the diamond. After they cleaned and polished the ring it looked as good as new! The experts there were polite, professional, and the work was done in a timely manner at a fair price. She said she would recommend this business to family and friends!

1 /5 richelhanson richelhanson: The worst watch workshop in Dallas It has been five years since I moved to Dallas, and I have maintained a good relationship with the local watch retailers. This time I ordered a Casio MT-G watch. Because of I was too excited to get the watch, I couldnt wait to adjust my bracelet. I found information about retailers from the Casio official website. However, I got a terrible experience. Usually, I got information on the website to adjust the bracelet of a new watch is free. But when it has done, the boss told me that I must pay 20 dollars. The retailer didnt tell me the price in advance, and there was no clear price list. I had to tell the boss that due to my house is nearby. I forgot to bring my wallet whether I call my friend to send money. However, he insisted on taking it back. He even warned me that nothing is free in this country. Most importantly, I found that my bracelet was hurt deliberately by him. Frankly, my watch is worth $1000usd more, and I don’t care about paying the $20 service fee at all. But his behavior makes me feel sick. It was a terrible experience, I must tell everyone. I hope he can get out of our community as soon as possible. This shop is not worth shopping at all.

5 /5 Sherrille Means: I had a ring repaired with a small cz that had been lost! The size was unique and had to be found. The ring itself has more value for the story that goes with it than the ring itself! Valley Jewelers did a wonderful job and the ring looks as good as new…the story will continue on! Thank you for working with me!