5 /5 Angela Garcia: Great service! Michael and Scarlett were awesome with attending us right away with kindness and professionalism. Definitely recommend.
5 /5 Mariana Hernandez: Skarlett, Mary, and Jose were EXCELLENT. My husband was undecided and unsure about which watch he wanted to purchase. They were very very kind and friendly and helped us out so much. We loved our experience. Every time weve purchased from Reeds, were very pleased with the knowledge and passion of everyone who works here. We recommend Reeds to anyone looking to purchase a watch!!
1 /5 Jacob Hernandez: I purchased a bracelet and warranty (I didn’t want the warranty but they pushed for me to add it) and I was told I can have as many links removed as many times as needed and it would be free except for adding links. I had some links removed the same day. After about 2 weeks I get my bracelet back and it was still loose so I had asked if I can get it sent in again to remove more links. They told me I had to wait 30 days for some supposed policy they couldn’t present to me. I waited 30 days and when I went to have the links removed they told me to verify that the links I want removed was going to be enough because the next time was going to be charged. I told them that they told me otherwise when I bought the warranty and they stood by the decision of charging me for the next link removal. This store is very shady. Highly recommend to go elsewhere!
5 /5 Jorge Trujillo: Tony was an amazing sales rep. Not only was he extremely knowledgeable but he genuinely cares. He really helped make this experience picture perfect. Thank you again Tony and thank you Reeds for such an awesome guarantee of quality and lifetime service. Hands down the best place to come for your special one.
Julyssa Vasquez The sales associate was the SWEETEST human ever. They gave my niece the cutest little hello kitty pin from their own personal lanyard to match her new mermaid fairy outfit!!! Give this lovely human a raise OMG!!!! Wish we got a name. Beautiful human being! My sister’s piercing came out cute too
Jontelle Mclellan Business was handled well. I went to pick up an order then when I arrived I purchased some more items. Had them installed as well as got a few items cleaned and they were ready at the time I was told to come back and pick everything up. Trish, the sales rep is such a sweetheart. Its always a pleasure to be served by her each time I shop at the Rosenberg location.
Gabriela Fando RodrĂguez Excellent jeweler. Ive had my clothes altered by him for a long time, and hes the best. He made my engagement ring with great love and dedication. He fixed my chain on the clasp and fixed my husbands bracelet too. In short, highly recommended.
Kim Wood We were in Corpus for the weekend when we decided to stop in Samuels to take a look. We wanted to originally upgrade our wedding set but but when I saw these two rings that were just so beautiful…my husband talked me into them. When we got to the hotel after our purchase I noticed that I did not receive the certificate for one of the rings. The owner and Sayed said they would look for it and get it to us. My husband and I needed to return back home and said we could come back for it . After some exchanges in texts and calls we went back down the following weekend. The owner went out of his way and even brought in some additional diamonds for me to look at. I ended up switching out the original diamond I. The ring with a better diamond and was very happy. Both gentleman were very polite and respectable. My husband and I were very appreciative of their efforts and the quality of care we received. We will most definitely be back.
Gary Golden I was referred to Nick after searching for months to find someone to make a custom bezel for my coin. The process was very simple. I came in with my own idea on how I wanted the final product to look. So after talking to Nick he asked that I send him the photos. After it was finished it looked exactly like I was hoping for. Their pricing is the best in town. The timeline I was told would be 4-5 weeks from start to finish and to my surprise it was exactly he had it finished in exactly that. I’m extremely satisfied with their professionalism as well as their customer serviceand will be continuing my business with them moving forward. Everyone is full of smiles and not a single person made me feel forced into. It was definitely a no pressure sell environment which in my option is hard to find these days. Thank you guys.
Kristi Flynn Woods Dwight was amazing in helping me with my repairs and worked diligently to get a pair of necklaces u tangled so they didn’t need to be cut. He showed a true customer service mindset! He also was very personable and entertaining while he worked. Great sense of humor.