Progressive Insurance - Claims Office - Laredo (TX)

Scott McKnight I have worked with Texan Insurance for years (formerly Suzanne Brown). I was assigned to work with Trinh Nguyen this year for my renewal process. She did an excellent job, providing timely email responses, answering all of my questions, and saved me more than $2,000 on my homeowners insurance by switching to another carrier. I will continue to use Texan Insurance for my auto, umbrella, and homeowners insurance.

Kimberly Kinkaid Sofia really cares about prospects and clients. She has lots of options and solutions to meet your needs. I recommend you reach out to her about your need for Home/Auto/Flood/Toys/Jewelry/Business/Umbrella and Life insurance too.

Nekesha Harris I just wanted to give praises to Nick and Jacqueline! Jacqueline was very professional, gave me all the information i needed I still wanted to shop around and she didn’t have an attitude she was very polite! When I called back to finalize things because they had the best quote Jacqueline was busy at the time and I was in a rush so Nick took care of me he was a pleasure to speak with he was very professional but a sense of humor customer service needs more of how day! You guys are absolutely amazing Thank you for taking care of me although I was all over the place lol

Cesar Morales Awesome staff, great feat back. My agent Pris Mata supersedes my expectations. Very happy with my policy

Erica Flores This origination deserves 0 Stars wish I could give it a negative 5. Nothing but employees who dont want to work or hate there jobs. So sorry hunny but if you dont like your jobs go find a better 1. Nothing but boogie Bit*hs up there who stand around not wanting to help anyone. Every time one of there OWN CLIENTS walks in there. All there employees do is look @ each other as of to see who is going to help THERE OWN CLIENT as if its a punishment. Plus to make it even better the hang up on their phone calls blaming the internet or saying there having issues with it when nothing is ever wrong once you show up in person. Ridiculous hate to see how they would handel an accident call... This is not the best insurance company after all!

Rahool Kondooru I cant thank Josh enough for his incredible support in helping me find the perfect quote for my home and auto insurance bundle. He was not only patient and understanding but also truly knowledgeable, making the entire process feel easy and stress-free. I highly recommend reaching out to him—he genuinely cares about his clients and their needs!

Sally Holloway Great people and service! We’ve been with them 35 plus years!

Patricia Smlth They are helpful and cheaper

Sean Messina I wanted to take the time to recognize Ross and his great customer service. He was very helpful and transparent regarding the different options and policies available. The transition was seamless as he provided us with all the information needed to make the best decision for our family. It was a refreshing experience with a personal touch that made our decision an easy one. Highly recommend.