My Insurance Store Brownwood - Brownwood (TX)

Seth Larsen Very friendly!

Ashley Katayama Jessica was so informative and made sure I understood everything that she was sharing with me, and that I was comfortable. I would definitely recommend working with them. They are extremely patient if you are new to purchasing insurance for your home like I am and will make sure they step by step walk you through everything.

May Reb I have zero complaints! This agency is always ready to help and answer any questions my family or I may have. They have helped us with both our vehicles and our life insurance. They were patient and made sure we knew exactly what we were signing up for. I highly recommend them to everyone! And a special shout out to Jorge. Ask for him I know he will take care of you for sure!

Diana Martinez Absolutely fantastic service! I haven’t had car insurance on my own before so I was worried about starting with a new company but Estefany was super helpful and detailed in answering all of my questions and doubts in such a comfortable environment. I left completely satisfied with the level of service I received today. The process was simple and explained thoroughly. Thank you Estefany!!

Gina Excellent service with Maria.

laura garcia With skyrocketing increases in insurance premiums I sought out the friendly and knowledgeable staff at Freeway Insurance. I was a previous loyal customer to a large insurance provider that appeared to have our best interest at heart but after years and years of continuously increasing prices our agent never took the time to sit down with us to discuss potential savings or policy adjustments that could have helped us save money my family and I decided it was time for a change. We made the mistake of continuously paying the high costs and not advocating for our selves. Anna Rosas with Freeway Insurance took the time to listen to our coverage needs and diligently worked on getting us the best price for the coverage we were looking for. She truly had our best interest in mind and took the time to explain the coverage details. We are so thankful to Anna and Freeway Insurance because no one should have to sacrifice cutting household costs to meet the rising prices of insurance coverage. Anna helped us cut down our monthly premium by 50% without sacrificing our insurance coverage. We will be forever grateful for Anna Rosas and the staff at Freeway Insurance.

Francisco Pacheco I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what Im signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!

Jay Mel Vanessa did a amazing job had a reck on my file and she helped me get to where I needed my payments are.

Michael Latham Brent Hickman has been my long time agent for Farmers Insurance for auto insurance and home property ( hazard ) insurance. Hes been able to find and extend the best rates for both policies. Always the best customer service one can provide. Thanks, Brent for over 20 years of service.