Direct Auto Insurance - Bryan (TX)

Amber Norman Ive literally had to wait an 1hr on change for a 100 dollar for an hour. Awful customer service

Chocolate King I must express that, as a business owner, the agent lacked any sort of customer service training based on my own encounter. Upon entering the store with my wife, the agent exhibited a rude demeanor and seemed uninterested in assisting us. I cannot be certain if it was due to my Trump hat or their ethnicity, but throughout the interaction, her tone was very unenthusiastic. My wife was tempted to confront her, but we ultimately decided to leave.

Daniel Collis Ryan with Pierce Insurance Group was great to work with! She was very prompt, professional and was able to not only get a good rate for Home Owners Insurance but also Auto insurance. Buying a house for the first time is overwhelming and stressful so with getting insurance so smoothly it made buying a house that much better. Thank you!

Ngena White I love my insurance, I feel like I can say MY insurance, because I feel like I’m hard. My agent name is Michael, he is amazing. He takes his time to make sure I understand what’s going on with my plan. To encourage me too ask questions. I know that ALL my questions are good questions and not”dumb”. Because I have such a great agent by my side and ready to help when I need him. He is ready, kinda like my own superhero!!!! Thanks Michael!!!

Karen Currie Our agent Mike with our home insurance, Crossline, has been honestly the greatest for us these past few years. Hes very personable and cares about his clients. We feel like were truly in the best hands.. Were blessed to have him in our lives. He goes above and beyond. Highly highly recommend him to anyone.

Mikey escalante Always my place to go for car insurance Mila always comes with swift and better results for savings on my car insurance. Need car insurance give these people a call!

hernan moreno You can come and get the best from their staff , they are just great !

Electux Gibbons Art is the greatest he always helps find me a great price. I have been using this place for 5 years.