Martin Insurance Agency - Longview (TX)

Charlotte Jeter Michelle and Marcy are awesome!! When I call , they always make me feel like I am top priority. They give you the feeling that your concerns are theirs, always striving to please!! I appreciate them so much!!!

Johnny Chavez Terrible company policies, makes it extremely hard to have insurance with. Went in to reinstated. Went through the whole processes only to find out their printer isnt working and Im going to have to go to a different office. Proceeded to wait 30+ min at the other office just to get my paperwork signed. Id stay away if you dont have these dumb issues or issues similar.

Steven This was by far The best I have been treated from an insurance company and their agents ever. Definitely recommend to everyone five stars plus.

Charena Butler I Highly Recommend This Amax Insurance Agency, to anyone looking for lower prices, and an Excellent Customer Service Experience, I want toThank Ms. Nancy, and Ms. Abigail, for their Excellent Customer Service Skills.

Kim Thyfault Great people!!

Bill Carey Our new agent Alex Walston came to our rescue. Our previous insurance agency had sold. Needless to say we had to change due to negligence. There was a deadline to meet and while he was on vacation he made sure the insurance did not lapse. We are business owners and understand customer service. This dedication to the client sold us. Now we have all commercial, home and auto with Farmers. Looking forward to a long lasting relationship.

Lee Gibbons I was so suprised when a customer of theirs mentioned and recommended them. I called them they lowered my auto insurance by 200.00 per month yes I said 200.00!!! Greg is the agent with over 30 years experience and Tracy the admin up front is awesome. I just got renters insurance at a low low monthly cost. This place is awesome. Go get a quote today.

Ashlynn Parker I recently switched to Thomas Perry State Farm and couldnt be happier with my decision. The customer service is outstanding they were super helpful and made the whole process smooth and easy. Plus, their rates are really competitive. I feel confident knowing Im covered by a reliable company. Highly recommend!

sang teen I was pleasantly surprised at how knowledgeable and helpful the agent was to deal with during the quotation process. I am extremely satisfied with the service she provided.

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!