5 /5 Kerri Creech: Switch to this agency if you want a professional yet neighborly agent. I recently switched my home and auto coverage to this agency. Shelbi, Ginger, and Mae helped me understand the benefits of my new policies to ensure I have maximum coverage for the needs of my family. To most my age, this is a task that is done with minimal effort. For me, this began as a daunting task after the sudden death of my husband who had tending to such matters for the past 27 years. Shelbi and her staff truly made this process painless. I will forever be grateful for their kindness in answering all my questions and their patience with me during a difficult time.