5 /5 Deborah D: Let’s be honest, it’s never fun dealing with insurance, and it’s never fun switching insurance companies. After a week of quotes and dealing with insurance agents, Joanna called me. We went through everything over the phone numbers prices, etc.. She made me very comfortable with switching to Geico. I was a former AAA member for 10 years. Never thought I would leave, but I did, and it was because of Joanna. I felt she was honest with the numbers, the rates, and the coverage. That’s all I was asking for is honesty, and the numbers to be reasonable. Thank you, Joanna for helping me and making it easy for me to switch.