Acceptance Insurance - Midland (TX)

Janet Reed I’ve had a fantastic experience with the Adrian Howard State Farm Agency for 20 years. From the start, Adrian and his team were incredibly knowledgeable, responsive, and genuinely helpful. They took the time to understand my insurance needs, explained all my options clearly, and never made me feel pressured. The customer service here is top-notch—whether it’s a quick question about a policy or a more involved claim process, they handle everything with professionalism and care. It’s clear they truly care about their clients and are committed to making sure we feel protected and informed. If you’re looking for an insurance agency that combines expertise with excellent customer service, I highly recommend Adrian Howard and his team.

DANIEL ORTIZ I am so thankful I walked into the office looking for truck insurance and right away. Ms. Chleo was so awesome helping me to understand My options with my insurance coverage!!!! Shes very patient with me. Our appointment lasted for at least an hour and she got me insured with my home insurance also, I am Very happy once again for coming into their office.

George ODell I have been with BKCW for many years. They are very supportive and easy to work with. Their service is personalized and has a "small town" feeling. I highly recommend them!

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

GRACE InHisGrace THIS IS BY FAR THE BEST STATE FARM AGENCY IN CENTRAL, (HILL COUNTRY,) TEXAS. EVERYONE THAT HELPS US, JENNIFER, MONICA, AND ALL THE REST, ARE SO HELPFUL AND EFFICIENT. SHANE, WHO IS THE AGENT, AND HIS WIFE ARE EXTREMELY HIGH CUSTOMER SERVICE AGENTS & TRULY VALUE YOUR BUSINESS. I REALLY APPRECIATE ALL OF YOU. Thanks for being my agent/office in Marble Falls Texas. ⭐⭐⭐⭐⭐ All the way!!

Jessica Garcia I had the pleasure of being assisted by Diego at the Amtex office on 1908 E University Drive in Edinburg. He was humble, well-informed, and provided truly exceptional customer service. Diego listened carefully to my concerns, explained everything clearly. His genuine helpfulness made the whole experience standout—highly recommend!

Chivalry Construction By far the best company to work with. We have lived out of brownwood for over 10 years now and have yet to find another company as quick and efficient as smith and sharpe. Carter is always willing to help in any way he can. The entire staff has been awesome to work with for both personal and business needs.

Sue Younts Cammie is a dear. Great customer service.

Margaret Treviño Jeff and the girls are amazing! Not only do they take care of ALL our insurance needs but they treat us like family and care about our needs. I have been with them for over 34 years and will continue with them for another 34+ years.