Terrells Insurance Agency - Allen (TX)

R Very knowledgable of the insurance policies they offer! Ray Esparza insurance really took care of me for renters and auto insurance, they pulled quotes many times no issue. I accidentally missed a payment for too long and a policy expired, but it was no harm, no foul for them, they were very professional. I like that when I call the office, I talk to an actual person and not an automated system

Michael Muncell Kim is absolutely the BEST. Kim puts her customers first. She does and outstanding job. Tammy does an amazing job. Tammy has helped us with many policies. Tammy is absolutely the best. Great Team!

Xiomara Carrasco I was so happy with the outcome of my insurance. Thanks to Rosalia Navarrete who helped me and guide me to have the best insurance! First time getting insurance and I had the best experience! It was fast to get it done, and she helped me thru everything. Thanks again Rosalia Navarrete and team for the best! I recommend 10/10

Zachary Moore I got insurance and my agent is a good man. They’ll take care of you. What else could you ask for?

Asif Liaquat Karina from city center insurance is an incredibly patient and awesome person. My parents are elderly, and State Farm was charging them an arm and a leg every month. She was able to find my parents a better insurance policy, and now they are saving almost $150 a month. Thanks, Karina! Thanks, Karina.

Lili I’ve recommended this agency to friends and family because they offer great rates and excellent service. I’ve had a great experience and I know they’ll provide the same to others.

Nicole Parker Came here 20 mins before closing and the two ladies at the front desk were so pleasant and helpful (I believe one of their names was Shawnte). I came for an international permit & was in and out in less than 15 mins. Thank you ladies!

Ulises I can’t recommend them enough. They were on top of everything and achieved a same day resolution. I felt truly cared for and supported from start to finish.

Michael Raver Sebastian answered all my Questions and provided expert advice on how all the various options work with all the features and benefits, and he even discussed the possible downsides. This kind of knowledge, thoroughness, and honesty are the qualities I want in an agent. Though State Farm was not able to get anywhere close to my current coverage and price, I have no doubt Sebastian will reach out if (when) that changes shortly, and I look forward to giving him my auto and possibly home insurance business.