NTO Agency - Insurance Agency - Frisco (TX)

Stevie Minner ⭐️⭐️⭐️⭐️⭐️ We’ve been with Brazos Insurance and our account rep, Crystal Hernandez, for years, and she continues to impress us! This past year, she proactively reached out after shopping around and found us the same great coverage for both home and auto—but nearly $300 less per month! That kind of care, dedication, and savings is rare. We highly recommend Crystal and her team for their professionalism, personal touch, and commitment to their clients. Total peace of mind! Highly recommend!

Steph I had an amazing experience working with Shelby! From the very beginning, she was incredibly polite, patient, and kind. She took the time to really listen to all of my questions, and there were a lot! Even when she didn’t have an answer right away, she made sure to research it and always got back to me with the information I needed. Her knowledge and professionalism gave me a lot of confidence throughout the process. What stood out the most was how personable and down-to-earth she was—I never felt rushed or like just another client. She explained things clearly and made sure I truly understood every step. It’s rare to find someone who genuinely cares, but she absolutely does. I felt supported and well taken care of the entire time. I highly recommend her to anyone looking for an insurance agent who goes above and beyond. Thank you Shelby, you are awsome!

Gomobile Mobile Alejandra gave me great service with a smile. She is great. Thank you Alejandra.

Ana Lopez Amazing staff always dependable and great customer service!

Daniel Lucero I can’t believe how much I’ve saved on my auto insurance since switching to this company. The agent was thorough and helped me customize my policy to cover everything I needed.

Emmy D The best auto insurance company I have ever dealt with. My son recently had an accident & TFB gave us a more than fair value for the totalled vehicle. Everything was taken care of in less than a week. I wasnt expecting such a pleasant experience. Their rates & service cannot be beat.

Marthielly Marin This insurance company is amazing! I spoke with agent Lizeth, she is very professional and sweet! she made sure I get the best insurance rate and answered any questions or concerns I had. You can tell she really cares about the customers.

Billy McKeown Longtime customer. Highly responsive and thorough and creative to find best rates. They helped make my roof replacement claim process with ease