Fred Loya Insurance - Cleburne (TX)

1 /5 Johnny Chavez: Terrible company policies, makes it extremely hard to have insurance with. Went in to reinstated. Went through the whole processes only to find out their printer isnt working and Im going to have to go to a different office. Proceeded to wait 30+ min at the other office just to get my paperwork signed. Id stay away if you dont have these dumb issues or issues similar.

1 /5 dania luna: DO NOT GET THIS INSURANCE, they do nothing but scam people. I was paying over $500 monthly; had an accident and they didn’t want to cover at all, they made excuse after excuse. When it comes time for the payment they call over and over.

1 /5 Dystanie Poe: Worst ins company to use. The person that totaled my car uses fred loya and i have not been able to get my car paid off they will not return my call.

1 /5 Jennifer Curtis: If I could give a zero star rating I would!! I filed a claim for an accident that was no fault of mine and this company has done nothing but be rude, argumentative and an absolute nightmare. The amount they offered to reimburse my tow fees is $600 less than the amount I personally paid. They have treated me like I’m a criminal. I have paid on two policies for over 3 years and never filed a claim. My vehicle was totaled and the amount they offered me is literally half than the fair market value. I will tell every person I know to never use the company. They are dishonest, rude and disrespectful. I will be filing a complaint with Texas Department of Insurance also.

1 /5 Chey Hayd: Specifically called and told the worker I would be in 8 minutes before their close time. Asked if anyone would be able to take photos of my vehicle just cause I’m upgrading my coverage. The worker said yes he’d wait for me, drove 20 minutes from the Burleson location (that decided to close an hour early) and the doors are locked. Thanks for not only wasting my time but my gas